Electronic Banking Representative

F.N.B. Corporation; Hermitage (Mercer County); On-site; USD 42,000 - 62,000; Full time

Job summary

F.N.B. Corporation, headquartered in Hermitage, PA, seeks an Electronic Banking Representative to manage ACH and wire processing. The role emphasizes accuracy, security, and timely handling of sensitive financial information.

The position reports to the Supervisor of Electronic Banking and sits in the Operations unit. Candidates should have a minimum of a high school diploma and 3 years of related experience, with strong communication and MS Office skills.

Qualifications

• Minimum 3 years of related experience.
• Excellent communication skills, both written and verbal.
• Detail-oriented and ability to multitask in a fast-paced environment.
• Proficiency in using a PC and standard office software.
• MS Word and MS Excel at an intermediate level.

Responsibilities

• Processes and balances incoming and outgoing ACH files and meets deadlines.
• Processes Incoming, Outgoing and SWIFT wires; supports International Banking and balance End of Day functions.
• Processes Reg E dispute returns following all guidelines and procedures.
• Resea rches and resolves phone and email ACH or wire transfer inquiries.
• Maintains daily and monthly spreadsheets for department statistics.
• Performs other related duties and projects as assigned.
• Actively participates in risk management as per company policy.

Skills

Communication

Multi-tasking

Detail-oriented

Office equipment

PC skills

Education

High School or GED

Tools

MS Word

MS Excel

Job description

Primary Office Location

4140 East State Street. Hermitage, Pennsylvania. 16148.

Position Title

Electronic Banking Representative

Business Unit

Operations

Reports to

Supervisor of Electronic Banking

Position Overview

This position is primarily responsible for processing Automated Clearing House (ACH) files and functions related to ACH including, but not limited to, ACH Returns, Noc's, Research and other miscellaneous items or responsible for Processing Incoming and Outgoing Wires including, but not limited to, SWIFT processing, Return wires, Research and other miscellaneous items.

Primary Responsibilities

• Processes and balances incoming and outgoing Automated Clearing House (ACH) files while meeting all deadlines. Maintains confidentiality at all times due to the extreme sensitivity of the information in the Automated Clearing House (ACH) files. Works closely with Computer Room and Treasury Management.
• Processes Incoming, Outgoing and SWIFT wires, supports International Banking Dept and Service Messages and balances and performs End of Day (EOD) functions in Wire Software/Federal Reserve while meeting all deadlines. Maintains confidentiality at all times due to the extreme sensitivity of the information in the wire transfers.
• Processes ACH Reg E Dispute Returns following all Reg E guidelines and internal procedures.
• Researches and resolves phone and email requests, issues, problems and questions related to ACH or Wire transfers.
• Processes Incoming ACH Returns, Notice of Changes (NOC's), prenotes, Death Alerts, Treasury Returns, Eim Exception returns, outgoing ACH Returns and NOC's over Fedline and Subpoenas.
• Maintains daily and monthly spreadsheets for department statistics including the Wire Processing Memo Trending report that is monitored by the Payment Committee.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position

3

Skills Required to Perform the Primary Responsibilities of this Position

• Excellent communication skills, both written and verbal
• Ability to work and multi-task in a fast paced environment
• Detail-oriented
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Intermediate Level
• MS Excel - Intermediate Level

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position

N/A

Physical Requirements Or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.