Electromechanical Support Engineer I - Remote Diagnostics

Verathon Inc; Duluth (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive healthcare coverage

401(k) with company match

Tuition reimbursement

Job summary

Verathon Inc is looking for a Technical Support Engineer I to troubleshoot complex electromechanical systems in a contact center environment.

This position requires solid analytical skills, an engineering background, and a passion for solving technical challenges. The ideal candidate will provide crucial support to hospitals and service partners and participate in an on-call rotation to maintain system reliability.

Enjoy generous paid time off, comprehensive healthcare, and a collaborative culture dedicated to making a real-world impact in healthcare.

Qualifications

• 2–4 years of experience troubleshooting industrial, electromechanical, or automation systems.
• Exposure to embedded Linux for diagnostics preferred.
• Hands-on experience with motors and system networking connectivity.

Responsibilities

• Perform remote diagnostics on electromechanical systems used in hospitals.
• Analyze failures in motors and control systems, using schematics and PLC logic.
• Guide technicians through troubleshooting procedures.

Skills

Analytical skills

Mechanical curiosity

Customer support

Troubleshooting

Communication

Education

Associate’s or Bachelor’s degree in Electrical, Mechanical, Mechatronics, or Industrial Technology

Tools

Raspberry Pi

PLC systems

Multimeters

Oscilloscopes

Job description

Verathon Inc is looking for a Technical Support Engineer I to troubleshoot complex electromechanical systems in a contact center environment.

This position requires solid analytical skills, an engineering background, and a passion for solving technical challenges. The ideal candidate will provide crucial support to hospitals and service partners and participate in an on-call rotation to maintain system reliability.

Enjoy generous paid time off, comprehensive healthcare, and a collaborative culture dedicated to making a real-world impact in healthcare.