Electromechanical Field Service Tech - Travel & Repairs

Doc Services; Columbia (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

DOC SERVICES in the United States seeks Electromechanical Field Service Technicians to service and repair equipment in big box retail stores. You will perform preventative and reactive maintenance, troubleshoot electrical and mechanical systems, and respond to service calls as scheduled.

The role requires a high school diploma or GED and at least two years of equipment repair experience. You will work independently, travel to customer locations, and document work using handheld devices in a

Qualifications

• High school diploma or GED required.
• Minimum two years of equipment repair experience or equivalent training.
• Strong electrical and mechanical knowledge; ability to read schematics.
• Proficient with Microsoft Office and call management software.
• Understand safety regulations related to equipment repair.
• Strong organizational and communication skills.
• Valid driver's license and clean driving record.
• Satisfactory background check required.
• Maintain a professional appearance and demeanor.

Responsibilities

• Perform billable work by maintaining, troubleshooting and servicing equipment.
• Abide by OSHA, customer and DOC safety regulations including PPE requirements.
• Respond to service calls within customer expectations and DOC requirements.
• Provide all documentation as required by customer and DOC via handheld device.
• Perform cost effective service and repairs while maintaining quality.
• Seek technical support on-site to avoid delays in repairs.
• Be available by phone for reactive service repairs as needed.
• Order the correct parts for repairs and manage inventory.
• Arrive on time with tools, parts and safety equipment.
• Travel to and from customer locations.
• Perform inventory reconciliation as scheduled.
• Return parts as requested in a timely fashion.
• Evaluate preventable service problems and educate customers as directed by DSM.
• Other duties as needed.

Skills

Electrical knowledge

Mechanical knowledge

Schematics reading

Microsoft Office

Call management software

Communication skills

Organization

Valid driver's license

Background check

Professional appearance

Safety regulations

Education

High school diploma or GED

Job description

DOC SERVICES in the United States seeks Electromechanical Field Service Technicians to service and repair equipment in big box retail stores. You will perform preventative and reactive maintenance, troubleshoot electrical and mechanical systems, and respond to service calls as scheduled.

The role requires a high school diploma or GED and at least two years of equipment repair experience. You will work independently, travel to customer locations, and document work using handheld devices in a