Electro-Mechanical Field Service Engineer

Peak Technologies, Inc.; Atlanta (GA); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Peak Technologies, Inc. is seeking a Field Service Technician to install, commission, troubleshoot, repair, and support customer equipment.

The role emphasizes strong electro-mechanical problem solving, independent work, and excellent customer relations across on-site and remote support channels. Responsibilities include preventive maintenance, diagnostics, training, and documentation, with travel to customer sites as needed.

Qualifications

• Associate degree or technical diploma in Electromechanical Technology, Electrical Engineering Technology, Electronics, Information Technology, or related field preferred.
• 2-5 years of field service, equipment repair, technical support, electronics, IT, or related industry experience preferred.
• Strong electro-mechanical troubleshooting and diagnostic skills.
• Ability to read and interpret technical drawings, schematics, manuals, and operating procedures.
• Strong computer proficiency, including Microsoft Windows applications and mobile service technologies.
• Strong customer service, communication, organizational, and problem-solving skills.

Responsibilities

• Install, commission, maintain, troubleshoot, and repair customer equipment per standards.
• Perform preventive maintenance, inspections, and testing to maximize performance and reliability.
• Diagnose equipment issues and implement corrective actions to minimize downtime.
• Provide technical support via phone, remote support, or onsite service.
• Deliver customer training and equipment demonstrations to ensure proper operation.

Skills

Electro-mechanical troubleshooting

Customer service

Communication

Problem solving

Independence

Bilingual (English/French)

Driving

Education

Associate degree or technical diploma in Electromechanical Technology or related field

Tools

Microsoft Windows

Diagnostics equipment

Mobile service technologies

Job description

Peak Technologies, Inc. is seeking a Field Service Technician to install, commission, troubleshoot, repair, and support customer equipment.

The role emphasizes strong electro-mechanical problem solving, independent work, and excellent customer relations across on-site and remote support channels. Responsibilities include preventive maintenance, diagnostics, training, and documentation, with travel to customer sites as needed.