Electrician - Residential Service

NC Water Heaters; Raleigh (NC); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Service Electrician, where your expertise in electrical systems and commitment to stellar customer service will shine. This role involves on-site client estimates, installations, and repairs, particularly focusing on EV chargers. You will be part of a supportive team culture that values your growth and success, offering opportunities for industry certifications and monthly incentive bonuses. Enjoy a fulfilling career while contributing to a company dedicated to helping homeowners maintain their investments and fostering a collaborative work environment.

Benefits

Medical Insurance

Paid Time Off after 90 Days

401k Match

Vision Insurance

Life Insurance

Tuition Reimbursement

Company-Sponsored Events

Qualifications

• 5+ years experience as an electrician with strong knowledge of electrical products.
• Proficiency in using electrical tools and tech-savvy with software.

Responsibilities

• Provide stellar customer service in diagnosing and repairing electrical systems.
• Maintain relationships with customers and follow company guidelines.

Skills

Electrical Systems Installation

Customer Service

Troubleshooting Skills

Communication Skills

Critical Thinking

Interpersonal Skills

Education

Trade School Diploma

Completed Apprenticeship

Tools

Electrical Tools

Service Titan

Job description

Our electrical division, NC Home Electric, is looking for a Service Electrician to join our residential team. The Electrician will be based out of our Raleigh office and is responsible for providing on-site client estimates, installation, repairs, and maintenance of wiring & electrical fixtures. Experience with EV charger installation is preferred!

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. They will have a proven track record of client satisfaction and is motivated to provide superior service.

Responsibilities:

• 5 Star Service – Provide stellar customer service in diagnosing, repairing and installation of electrical systems, including EV chargers. Maintain relationships with customers and follow company guidelines. Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.
• Grow Your Career – Our team is important! Obtain industry certifications and even licensure! Monthly incentive bonuses and an amazing culture that focuses on YOU! Be present, help to build the electrical division and your career!

Requirements:

• Installing, maintaining and repairing residential electrical systems and fixtures.
• Rough in and trim out electrical related to interior remodel projects.
• Inspecting and testing electrical systems for safety, functionality, and code compliance.
• Inspect and perform electrical repairs and replacements.
• Respond to emergency maintenance requests through rotating on-call.
• Adhere to all safety policies and procedures.
• Complete all required documentation in mobile app.

Qualifications:

• 5+ years of experience as an electrician.
• Good working knowledge of electrical products and materials.
• Proficiency in using electrical tools.
• Strong critical thinking and troubleshooting skills.
• Good listening and communication skills.
• Good interpersonal skills and patience.
• Valid Driver's License.
• Trade school diploma or completed apprenticeship (preferred).
• Tech savvy, able to use software. Experience with Service Titan is a plus.

About NC Water Heaters / NC Home Electric:

NC Home Electric is a division within our multi-trade home services company dedicated to supporting homeowners in maintaining their biggest investment.

Our employees enjoy a work culture that promotes looking out for one another. We work as a team through challenges and celebrate each other’s successes.

NC Water Heaters benefits include medical, paid time off after 90 days, 401k match, vision and life insurance, tuition reimbursement for career development courses, and company-sponsored events.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Internet Publishing