Electrical Technician Apprentice - Field Service

West Coast Personnel; Bellville (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

West Coast Personnel is seeking an entry-level apprentice to assist technicians in the field, traveling to customer locations such as homes, businesses and job sites. You will help with inspection, servicing, installation and repair of equipment under supervision, while learning to identify faults and perform basic troubleshooting.

Your role includes preparing tools, parts and materials, maintaining safety and quality standards, and completing training modules related to the apprenticeship.

Responsibilities

• Assisting Technicians with travelling to customer locations, including homes, businesses and job sites.
• Assisting with the inspection, servicing, installation and repair of equipment under the direction of a Technician.
• Preparing and organising tools, equipment, parts and materials required for service calls and installations.
• Assisting Technicians with basic troubleshooting and testing of equipment while under supervision.
• Learning to identify common equipment faults and understanding the correct procedures for resolving them.
• Assisting with routine preventative maintenance and general servicing of equipment.
• Assisting with the installation of new equipment, hardware, machinery or products under the supervision of a Technician.
• Assisting with the removal, replacement and installation of faulty parts or components as instructed.
• Learning how to correctly use tools, testing equipment, diagnostic equipment and relevant software.
• Following technical instructions, manuals, schematics and manufacturer guidelines as directed by the Technician.
• Assisting with testing equipment after servicing, installation or repairs to ensure that it is operating correctly and safely.
• Assisting with the loading, unloading, handling and transportation of equipment, tools and parts.
• Maintaining a clean, safe and organised work area at customer sites, in vehicles and within the workshop.
• Assisting Technicians in preparing for customer service calls and ensuring that the required tools, parts and equipment are available.
• Observing and learning from experienced Technicians to develop practical technical knowledge and skills.
• Communicating professionally with customers and assisting Technicians in responding to customer queries when required.
• Following all company policies, procedures, health and safety requirements and manufacturer guidelines.
• Maintaining a professional appearance and conduct when representing the company at customer locations.
• Assisting with the completion of service documentation and records as instructed.
• Reporting any equipment faults, safety concerns, damaged tools or other issues to the responsible Technician or Service Manager.
• Completing all required training, learning activities and assessments associated with the apprenticeship.
• Performing any other reasonable duties related to the Apprentice's training and development as instructed by management.

Job description

West Coast Personnel is seeking an entry-level apprentice to assist technicians in the field, traveling to customer locations such as homes, businesses and job sites. You will help with inspection, servicing, installation and repair of equipment under supervision, while learning to identify faults and perform basic troubleshooting.

Your role includes preparing tools, parts and materials, maintaining safety and quality standards, and completing training modules related to the apprenticeship.