Electrical Service Supervisor: Lead Techs, Drive Growth

Watson Electrical Construction Co.; Wilson, Northern (NC, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Flex spending accounts

Short-term disability

Long-term disability

Incentive program

Company vehicle

Job summary

Watson Electrical Construction Co. in Wilson, North Carolina is seeking an experienced Electrical Service Supervisor to lead a team of service technicians.

The role focuses on safety, reliability, and delivering high-quality electrical solutions for commercial, industrial, and residential projects. You will organize workloads, monitor performance, build strong customer relationships, and apply accurate job costing with Accubid.

Qualifications

• Strong work ethic with emphasis on safety.
• Experience selling and executing electrical modifications/repairs/replacement services (non-residential) and managing projects through completion
• Excellent organizational skills and ability to follow through on assigned tasks.
• Ability to work independently with little supervision or with a team to complete projects on time.
• Good interpersonal skills with a positive attitude and professional demeanor.
• Valid Driver’s License and good driving record.

Responsibilities

• Organize workflow and ensure employees understand their duties and perform them to Watson standards (Safely, Accurately, Efficiently)
• Monitor employee productivity and provide constructive feedback and coaching.
• Establish and maintain positive relationships with customers and team members to ensure satisfaction, quality, timeliness and long-term recommendations for future work.
• Approach new and existing customers and negotiate directly with them. Customers are owners and end-user clients.
• Accurately appraise and survey electrical systems and/or components, and make recommendations for necessary modification/repair/replacement
• Interpret drawings, equipment, and job conditions.
• Work with cost estimating software such as Accubid.
• Estimate the cost of proposed modification/repair/replacement electrical work.
• Ascertain a potential customer’s needs by asking them appropriate questions.
• Develop innovative and creative solutions for solving technical problems.
• Coach/direct when needed: how to Install, repair, and maintain electrical components and systems.
• Utilize technology such as computers and tablets, be proficient with MS Office Suite.

Skills

Team leadership

Safety focus

Customer relations

Organizational skills

Communication

Tools

Accubid

MS Office

Tablets

Job description

Watson Electrical Construction Co. in Wilson, North Carolina is seeking an experienced Electrical Service Supervisor to lead a team of service technicians.

The role focuses on safety, reliability, and delivering high-quality electrical solutions for commercial, industrial, and residential projects. You will organize workloads, monitor performance, build strong customer relationships, and apply accurate job costing with Accubid.