Electrical Service Supervisor

Watson Electrical Construction Co.; Wilson, Northern (NC, KY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Flex spending accounts

Short-term disability

Long-term disability

Incentive program

Company vehicle

Job summary

Watson Electrical Construction Co. in Wilson, North Carolina is seeking an experienced Electrical Service Supervisor to lead a team of service technicians.

The role focuses on safety, reliability, and delivering high-quality electrical solutions for commercial, industrial, and residential projects. You will organize workloads, monitor performance, build strong customer relationships, and apply accurate job costing with Accubid.

Qualifications

• Strong work ethic with emphasis on safety.
• Experience selling and executing electrical modifications/repairs/replacement services (non-residential) and managing projects through completion
• Excellent organizational skills and ability to follow through on assigned tasks.
• Ability to work independently with little supervision or with a team to complete projects on time.
• Good interpersonal skills with a positive attitude and professional demeanor.
• Valid Driver’s License and good driving record.

Responsibilities

• Organize workflow and ensure employees understand their duties and perform them to Watson standards (Safely, Accurately, Efficiently)
• Monitor employee productivity and provide constructive feedback and coaching.
• Establish and maintain positive relationships with customers and team members to ensure satisfaction, quality, timeliness and long-term recommendations for future work.
• Approach new and existing customers and negotiate directly with them. Customers are owners and end-user clients.
• Accurately appraise and survey electrical systems and/or components, and make recommendations for necessary modification/repair/replacement
• Interpret drawings, equipment, and job conditions.
• Work with cost estimating software such as Accubid.
• Estimate the cost of proposed modification/repair/replacement electrical work.
• Ascertain a potential customer’s needs by asking them appropriate questions.
• Develop innovative and creative solutions for solving technical problems.
• Coach/direct when needed: how to Install, repair, and maintain electrical components and systems.
• Utilize technology such as computers and tablets, be proficient with MS Office Suite.

Skills

Team leadership

Safety focus

Customer relations

Organizational skills

Communication

Tools

Accubid

MS Office

Tablets

Job description

Watson Electrical Construction is a leading provider of electrical contracting services, specializing in delivering high-quality solutions for commercial, industrial, and residential projects. Our company prides itself on its commitment to safety, innovation, and customer satisfaction. We are seeking an experienced and detail-oriented Electrical Service Supervisor to join our growing team in Wilson, North Carolina.

Do you want to be part of a growing service organization with a focus on teamwork, safety and customer loyalty? Are you ready to take your game to the next level?

If you are a proven Electrical Supervisor, we want to talk with you. If you have a solid electrical service background, are dependable, with an ability to relate to others, and want the opportunity to lead a team of technicians and grow your career, we want to talk with you - we can train you to become an awesome Service Supervisor!

Watson Energy is the Service & Solutions division of Watson Electrical Construction Company, and we’re hiring! The Watson Energy division was developed approximately ten years ago with the focus on providing superior electrical service. Our client list is a who's - who of institutions demanding excellence from their electrical contractor. Watson Electrical has been an industry leader for over 80 years in the electrical construction industry, serving customers throughout the Carolinas and Virginia. Spanning 11 different locations, Watson Energy has created a service team to provide advanced electrical solutions and services for major corporations.

General Summary

Watson Supervisors oversee and directs the assignments and safety of service personnel, performs various inspections and resolves problems related to service installations, additions and/or repairs of customers’ electrical systems. They coach, supervise, and staff a team of service technicians as well as effectively communicates with customers. Watson Energy Supervisors lead their team by example.

Responsibilities

• Organize workflow and ensure employees understand their duties and perform them to Watson standards (Safely, Accurately, Efficiently)
• Monitor employee productivity and provide constructive feedback and coaching.
• Establish and maintain positive relationships with customers and team members to ensure satisfaction, quality, timeliness and long-term recommendations for future work.
• Approach new and existing customers and negotiate directly with them. Customers are owners and end-user clients.
• Accurately appraise and survey electrical systems and/or components, and make recommendations for necessary modification/repair/replacement
• Interpret drawings, equipment, and job conditions.
• Work with cost estimating software such as Accubid.
• Estimate the cost of proposed modification/repair/replacement electrical work.
• Ascertain a potential customer’s needs by asking them appropriate questions.
• Develop innovative and creative solutions for solving technical problems.
• Coach/direct when needed: how to Install, repair, and maintain electrical components and systems.
• Utilize technology such as computers and tablets, be proficient with MS Office Suite.

Requirements

• Must have a strong work ethic with an emphasis on safety.
• Past achievement and success in selling and executing electrical modifications/repairs/replacement services (non-residential) and managing projects through completion
• You must have excellent organizational skills and ability to follow through on assigned tasks.
• Must be able to work independently with little supervision or with a team to complete projects on time.
• Must exhibit good interpersonal skills with a positive attitude and professional demeanor.
• Must be able to physically meet the requirements of the job: travel, lifting, bending, etc.Applicants must be able to pass a pre-hire drug screening test and background check.
• Have a valid Driver’s License and good driving record.
• Company vehicle, iPhone, iPad
• Real opportunities for Growth
• Health Insurance Plan including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Accidental Death & Dismemberment, Flex Med and Care. Spending Accts, Short Term Disability, Long Term Disability.
• Incentive Program that rewards your expertise and team approach.

This description covers the principal duties and responsibilities of the job. The description shall not be interpreted as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Watson Electrical Construction Company LLC is an Equal Opportunity Employer.

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.