Electrical Service Manager

Rosendin Electric, Inc

Abilene (TX)

On-site

USD 80,000 - 105,000

Full time

3 days ago

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Benefits offered by this job

ESOP – Employee Stock Ownership

401 K

Annual bonus program

14–17 PTO days per year

Medical, Dental, Vision Insurance

Life Insurance

Flexible Spending Plans

Rosendin Foundation charitable giving

Job summary

Rosendin Electric, Inc is seeking an Electrical Services Manager 1 in Abilene, TX to oversee administrative and service support for small to moderate projects and service contracts. You will handle documentation, budgets, and coordination with clients to maintain profitability.

The role requires strong technical and customer service skills, advanced Excel, and experience with CMMS platforms. Travel up to 50% is expected as projects demand.

Qualifications

Minimum 3 years’ experience in project/service management or facility management.
Experience promoting and selling service contracts to meet client needs.
Can be a combination of education, training and relevant experience.

Responsibilities

Manage project documentation including submittals, RFIs, and meeting minutes.
Supervise work activities and ensure policies and standards are followed.
Prepare estimates and budgets for service contracts and projects.
Manage scopes of work within service contracts including electrical and fire alarm services.
Coordinate with Business Development and ensure client satisfaction and profitability.

Skills

Customer service

Excel

MS Office

CMMS (Maximo etc)

Team coordination

Tools

Maximo

Tririga

Archibus

Maintenance Connection

ChekHub

Job description

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Rosendin? Committed. Innovative. Engaged. If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!

YOUR NEXT OPPORTUNITY

The Electrical Services Manager 1 is responsible for providing overall administrative and service support for small recurring and non-recurring work, including service contracts, projects, and work orders.

WHAT YOU'LL DO

Manage all aspects of project documentation including submittals, RFIs, (Return for Information), and project meeting minutes.
Supervise and direct overall work activities as assigned by the Electrical Services Manager, including planning and coordinating, circumventing/resolving problem areas, ensuring all company/project policies, procedures and standards are maintained, etc.
Prepare a complete estimate, budget for the service contract, project, or service call with a detailed review of client requirements.
Manage scopes of work within service contracts, with scope of work including electrical and fire alarm services for preventive maintenance, repairs, and subcontracts as required, and repair or renovation work as requested.
Provide support for team projects based on the complexity of individual projects and additional support required.
Understand terms and rates with clients for facilitating and sustaining service accounts.
Manage financial aspects of contracts with the Project Assistant or Service Coordinator to protect the company’s interest and simultaneously maintain a good relationship with the client to ensure profitability of this function.
Schedule regular visits with Electrical Services Managers for sustaining service accounts to assure client satisfaction.
Fulfill division objectives, policies, procedures, and performance standards within the boundaries of corporate policy.
Maintain a complete knowledge of the status of all projects.
Instill and promote a "win-win" attitude with the service drivers to ensure successful, profitable work for the company as well as a satisfied customer.
Coordinate efforts with Business Development Group.
Monitor overall quantity and quality of work performed by service drivers and support personnel.
Execute organization's programs, policies, standards, and procedures consistent with corporate.
Assume additional responsibilities as required by the division's operating needs or as directed by the Division Manager.
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the positions role within the business unit.

WHAT YOU'LL NEED TO BE SUCCESSFUL

Proficient technical and customer service skills
Able to meet deadlines and work within budgets
Extensive knowledge of safety protocols and procedures
Must be able to apply innovative and effective management techniques to maximize employee performance
Must be committed to working in a team atmosphere
Proficient in using a computer and Microsoft Office (Outlook, Word); Accubid, Oracle preferred.
Advanced skills in Excel
Working knowledge of CMMS platforms, such as Maximo, Tririga, Archibus, Maintenance Connection, ChekHub, etc.
Ability to prioritize and manage multiple tasks, changing priorities as necessary
Effective oral and written communication skills as required for the position
Effective oral and written communication skills as required for the position
Ability to be self-motivated, proactive, and an effective team player
Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others

WHAT YOU BRING TO US

Minimum 3 years’ experience in a project management, service management, or facility management role
Demonstrated experience in promoting and selling service contracts to serve client needs
Can be a combination of education, training and relevant experience

TRAVEL

Up to 50%

WORKING CONDITIONS

General work environment – sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning Noise level is usually low to medium; it can be loud on the jobsite. We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. Occasional lifting of up to 30 lbs.

Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.

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