Electrical Projects Coordinator – Customer Success

Sonepar USA, Inc.; Tulsa (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Shareholder opportunity

Disability insurance

Life insurance for dependents

Wellness program

Gym reimbursement

EAP

Job summary

Crawford Electric Supply in Tulsa, OK is seeking a dedicated team member to join our customer-focused operations. You will support contractors and internal teams by providing accurate quotations, coordinating orders, and ensuring on-time delivery while upholding our service standards.

The ideal candidate has strong time management, excellent communication, and a proactive approach to resolving issues. We offer comprehensive benefits and growth opportunities within the Sonepar family.

Qualifications

• Detail oriented with excellent time management skills.
• Able to multi-task within a fast-paced environment.
• Self-motivated, positive attitude with strong customer service skills.

Responsibilities

• Practices good interpersonal relations, using tact and courtesy toward customers and co-workers.
• Handles difficulties with customers and resolves issues related to fabrication, site preparation, etc.
• Assists customers with shipping discrepancies and defective materials on job orders.
• Expedites material when needed faster than normal lead times.
• Resolves customer order problems promptly.
• Gains and uses technical knowledge to assist customers and staff.
• Prepares quotations for customers.
• Identifies and uses appropriate pricing systems.

Skills

Customer service

Time management

Multitasking

Self-motivation

Communication

Take-offs

Education

College degree or equivalent industry experience

Tools

MS Word

Excel

PowerPoint

Acrobat

Job description

Crawford Electric Supply in Tulsa, OK is seeking a dedicated team member to join our customer-focused operations. You will support contractors and internal teams by providing accurate quotations, coordinating orders, and ensuring on-time delivery while upholding our service standards.

The ideal candidate has strong time management, excellent communication, and a proactive approach to resolving issues. We offer comprehensive benefits and growth opportunities within the Sonepar family.