Electrical Lighting Inside Sales Specialist

Socket.dev; Davenport (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

The role requires strong organization, problem solving, time management and communication skills, with 0–2 years in electrical distribution; lighting design or controls experience is preferred but not required.

You will coordinate with internal departments, vendors and carriers to ensure accurate pricing, delivery dates and service, while building product knowledge and delivering excellent customer care.

Qualifications

• Education: High School diploma or GED.
• Experience: 0–2 years in electrical distribution preferred.
• Lighting design or controls experience is preferred but not required.
• Strong organizational, problem-solving, time management and communication skills.
• Exceptional customer service skills and attention to detail.

Responsibilities

• Respond to customer inquiries regarding product selection and orders.
• Handle inbound calls and assist with counter sales as needed.
• Expedite orders and gather literature or information.
• Complete lighting audits for end users.
• Manage orders, pricing, availability, and delivery dates.
• Describe products and assist customers in selecting best options.
• Quote prices, terms, availability, and process orders.
• Maintain records for accounts with attention to detail.
• Coordinate with internal departments, vendors and carriers.
• Provide technical and product assistance to generate new and repeat sales.
• Place purchase orders with suppliers within guidelines.
• Analyze customer needs and take appropriate action.
• Attend product training sessions.
• Develop product knowledge and assist with applications.
• Other duties as assigned.

Skills

Organization

Problem solving

Time management

Communication

Customer service

Attention to detail

Education

High School/GED

Tools

Microsoft Suite

Excel

Word

PowerPoint

Outlook

Job description

Description

The application deadline for this position is September 8, 2026.

At Republic & T.F. Ehrhart, it’s our greatest Joy to take care of our customers and our team. Our third-generation business has grown to be a leading wholesale distributor of electrical energy management, heating, air conditioning, hydronic and sign support systems. Through our winning culture and one growing team working together to serve our customers; Republic and T.F. Ehrhart teams deliver the best products to our customers in Iowa, Illinois, Wisconsin and Missouri. If you’re looking for a company that has a strong and colorful history, allows you to focus on your family and find purpose in what you do every day, join our team today and start building your career with an industry leader.

Job Information

As an Electrical Lighting Inside Sales Representative, you will support incoming customer requests by phone and email, enter and review orders and quotations, project plans and follow through on product deliveries and information requests to ensure customer needs are met promptly and professionally. You will work extensively within our ERP system and business partner portals.

Role & Responsibility

• Respond to customer inquiries regarding product selection, placement of orders for standard products and services, requests for prices and quotations, and handle customer credits and complaints.
• Answer incoming sales calls while assisting with counter sales as needed.
• Expedite orders and requests for literature or other information.
• Complete lighting audits for end users.
• Responsible for complete order management, including expediting and communication with the customer.
• Describe products or services and assist customers in the selection of the best products suited to their needs.
• Quote prices, terms of sales, availability, delivery dates and related information and process orders.
• Access, update and maintain records for individual accounts with attention to details.
• Sales order entry and purchasing of customer requirements for specific price lines
• Organize and maintain product catalog library.
• Coordinate activities with internal company departments, vendors and common carriers.
• Perform duties to provide technical and product assistance to customers in order to generate new and repeat sales.
• Placement of purchase orders with suppliers within the company guidelines.
• Analyze individual solutions and take appropriate action to ensure customer needs are met.
• Attend product training sessions
• Develop superior product knowledge and assist customers with product application.
• Other duties and/or projects as assigned.

Requirements

• Education Required: High School diploma or GED required.
• Experience Required: 0-2 years of experience in electrical distribution preferred
• Experience in lighting design or controls application and design highly preferred by not required
• Exceptional organizational, problem solving, time management and communication skills required
• Exceptional customer service skills required
• Attention to detail is required
• Knowledge and experience in the use of Microsoft Suite; Excel, Word, PowerPoint, Outlook, etc

Physical Requirements

• Ability to sit at a desk and work at a computer for extended periods of time
• Ability to talk on the phone, answer customer calls
• Ability to respond to customer and coworker emails, type and perform office work
• Ability to do basic math, use a computer and use computer software

Work Environment

• Work is performed in a temperature-controlled office environment

Republic & T.F. Ehrhart teams have grown to almost 200 employees across 4 states in 10 different branch locations. Our company offers its customers products and solutions to help build stronger businesses and communities. Based in Davenport Iowa, Republic & T.F. Ehrhart Company is a first-class provider of electrical and mechanical supplies for industrial, institutional, governmental, and contracting communities and is committed to helping our customers accomplish more.

Republic & T.F. Ehrhart are committed fostering an inclusive and a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 563-383-6033. Any legitimate job offer will be preceded by an official selection process.