Electrical Field Supervisor

Coolray Heating and Cooling Tennessee; Nashville (TN); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Company Vehicle Provided

Company Matched 401k/Health Savings

Disability & Life Insurance

Paid holidays and PTO

Wellness Program & EAP

Job summary

Coolray Heating and Cooling Tennessee is seeking an Electrical Field Supervisor in Nashville to lead a growing residential electrical team. You will oversee daily field operations, mentor electricians, ensure quality workmanship, and partner with leadership to drive profitability and exceptional customer experiences.

As a hands-on leader, you will develop technicians, manage productivity and costs, and maintain safety and compliance with NEC standards.

Qualifications

• Proven experience leading residential electrical teams.
• Experience as Electrical Supervisor/Foreman/Field Supervisor.
• Strong knowledge of residential electrical systems, service upgrades, generators, and panels.
• Advanced troubleshooting and diagnostic abilities.
• Thorough NEC knowledge.
• Strong leadership, coaching, and communication skills.
• Valid driver's license with clean record.
• Ability to pass pre-employment screening.

Responsibilities

• Lead, coach, mentor, and develop a high-performing team of residential electricians.
• Conduct ride-alongs and field coaching to improve technical skills, customer experience, and sales performance.
• Identify training opportunities and development plans for team members.
• Assist with recruiting, interviewing, onboarding, and developing new electricians.
• Foster a culture of accountability, teamwork, safety, and continuous improvement.
• Oversee residential electrical installations from start to finish.
• Review work for quality, code compliance, and customer satisfaction.
• Troubleshoot complex electrical issues and provide field guidance.
• Ensure projects are completed on schedule and within budget.
• Monitor productivity, labor utilization, overtime, and material costs.
• Promote lead generation opportunities while delivering exceptional customer experiences.

Skills

Team leadership

Electrical supervision

Coaching skills

Field operations

Customer service

Tools

Nextstar Service System

Job description

Overview

Lead the Team. Develop Electricians. Drive Results.

You're a proven electrical leader who enjoys coaching people just as much as solving technical problems. You understand that success comes from developing a high-performing team, creating an exceptional customer experience, and delivering quality work safely and efficiently.

We're looking for a Electrical Field Supervisor to lead our growing electrical team in Nashville this role, you'll oversee daily field operations, mentor and develop electricians, ensure quality workmanship, and partner with leadership to continue growing one of the area's premier residential electrical service teams.

If you're ready to take the next step in your leadership career with a company that invests in its people, we'd love to meet you.

What's In It For Me?

• Market Value Compensation ($75,000-$95,000 + Commission Opportunity)
• Company Vehicle Provided
• Company Matched Health Savings Account and 401k Retirement Account
• FREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)
• Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness Insurance
• Six (6) Paid Company Holidays
• One (1) Paid Community Service Day
• Company Paid Other Time Off (Bereavement & Jury Duty)

Qualifications

What Makes You Successful?

You are someone who enjoys leading by example, thrives in a fast-paced environment, and knows how to build strong teams while maintaining high standards of workmanship and customer service.

You understand that your success isn't measured only by the work you complete - but by the electricians you develop.

Do I Have What It Takes?

• Proven experience leading residential electrical teams
• Previous experience as an Electrical Supervisor, Foreman, Field Supervisor, or Service Manager
• Strong knowledge of residential electrical systems, service upgrades, generators, and panel replacements
• Advanced troubleshooting and diagnostic abilities
• Thorough knowledge of National Electrical Code (NEC)
• Strong leadership, coaching, and communication skills
• Experience managing productivity, labor costs, and field operations
• Ability to motivate and develop technicians to reach their full potential
• Valid driver's license with an acceptable driving record
• Ability to successfully pass pre-employment screening

Preferred Qualifications

• Master Electrician License (preferred)
• Nextstar Service System experience OR similar sales/service coaching experience
• Experience leading residential service electricians
• Strong understanding of KPIs including average ticket, closing rate, callbacks, and technician performance

We're building more than an electrical department - we're building careers.

You'll have the opportunity to lead a talented team, influence the future of the business, develop the next generation of electricians, and make a meaningful impact every day.

Equal Opportunity Employer

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The companyencourages allqualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

Responsibilities

What Will I Do?

As the Electrical Field Supervisor, you'll provide hands-on leadership while ensuring the electrical department operates safely, efficiently, and profitably.

Leadership & Team Development

• Lead, coach, mentor, and develop a high-performing team of residential electricians.
• Conduct ride-alongs and field coaching to improve technical skills, customer experience, and sales performance.
• Identify training opportunities and create development plans for team members.
• Assist with recruiting, interviewing, onboarding, and developing new electricians.
• Foster a culture centered on accountability, teamwork, safety, and continuous improvement.

Field Operations

• Oversee residential electrical installations from start to completion.
• Supervise installations including:
  • Whole-home generators
  • Electrical panels and service upgrades
  • Residential electrical systems
• Review work for quality, code compliance, and customer satisfaction.
• Troubleshoot complex electrical issues and provide technical guidance to the field.
• Ensure projects are completed on schedule and within budget.

Business & Performance

• Monitor productivity, labor utilization, overtime, and material costs.
• Manage electrical inventory, tools, equipment, and fleet readiness.
• Reduce callbacks and warranty work through quality assurance.
• Promote lead generation opportunities while delivering exceptional customer experiences.
• Support department growth through technician coaching and performance management.
• Partner with leadership to develop operational strategies that drive profitability and customer satisfaction.

Safety & Compliance

• Ensure compliance with all NEC, OSHA, and company safety standards.
• Maintain clean, organized, and safe job sites.
• Review electrical plans, schematics, and specifications to ensure accurate installations.
• Perform quality inspections and maintain accurate reporting.
• Handle escalated customer concerns with professionalism and a commitment to 100% customer satisfaction.