ELECTRICAL FIELD SERVICE TECHNICIAN

Power Parts International; West Bend (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401K with profit sharing

Profit incentive

Job summary

Power Parts International is looking for an Electrical Field Service Technician to manage the startup, repair, and maintenance of induction heating and melting equipment across the Midwest. The ideal candidate will possess strong electrical knowledge and be willing to travel up to 90% of the time.

This role includes testing, troubleshooting, and providing training to customers while delivering superb service and technical support. Compensation includes base pay along with profit incentives and benefits like health and dental insurance.

Qualifications

• Electrical knowledge of induction heating and melting equipment is required.
• Must be willing to travel 75-90% of the time.
• Strong customer service and problem-solving skills are essential.

Responsibilities

• Test and repair induction heating and melting equipment at customer locations.
• Provide troubleshooting assistance and install equipment.
• Work on site to repair and upgrade customer equipment.
• Conduct training sessions with customers.

Skills

Electrical knowledge

Customer service skills

Ability to diagnose and solve problems

Technical writing and oral communication skills

Diagnostic equipment usage

Knowledge of induction heating

Familiarity with high voltage circuits

Knowledge of PLCs

Troubleshooting motor controls

Education

BSEE or Associate Degree

Tools

Oscilloscopes

High voltage testers

Job description

Electrical FIELD SERVICE TECHNICIAN

A field service technician is responsible for startup, repair, and maintenance of induction heating and melting equipment for a Midwest-based company. The position requires strong electrical knowledge with induction heating and melting equipment experience.

DUTIES AND RESPONSIBILITIES

• Testing and repairing induction heating and melting equipment by traveling to the location of the customer.
• Providing troubleshooting as well as performing the installation of equipment.
• Work on site at Power Parts to repair, refurbish, and upgrade customer equipment.
• Provide telephone support to the customer in order to perform troubleshooting.
• Conduct training sessions with customers.
• Provide and take direction from home office management.

SKILLS AND SPECIFICATIONS

• Must be willing to travel 7590% of the time.
• BSEE or Associate Degree with equivalent experience required.
• Must possess superb customer service skills and the ability to diagnose and solve problems.
• Must be able to work independently.
• Must have good technical writing and oral communication skills.
• Must be able to use diagnostic equipment such as oscilloscopes, meters and high voltage testers.
• Must be able to read schematics and perform visual inspections.
• Knowledge of induction and heat treating experience is a big plus.
• Familiarity with working on high voltage and high power circuits.
• Knowledge of PLC’s and troubleshooting.
• Knowledge of troubleshooting motor controls and drives a plus.

Compensation includes Base + Profit Incentive + Profit Sharing/401K. Benefits include health insurance and dental insurance.