Electrical Department Growth & Operations Manager

Moore Home Services; Occidental (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Base salary incentives

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Company vehicle

Fuel card

Leadership development

Career growth

Team culture

Job summary

Moore Home Services is seeking an Electrical Operations Manager to lead residential electrical service and installation operations. You will recruit, coach, and develop a high-performing team, ensure code compliance, safety, and profitability, while collaborating with sales and service teams to deliver outstanding customer experiences.

The role emphasizes budgeting, KPI tracking, and growth strategies to expand the department and improve workmanship across the North Bay service area.

Qualifications

• 5+ years of residential electrical experience with progressive leadership responsibilities.
• Proven success leading, growing, and developing electrical teams.
• Strong working knowledge of residential electrical systems, troubleshooting, installations, and NEC.
• Valid Journeyman or Master Electrician license (preferred or as required by state/local regulations).
• Demonstrated business acumen with budgets, profitability, KPIs, and operational performance.
• Exceptional leadership, coaching, communication, and conflict-resolution skills.
• Ability to inspire, motivate, and hold teams accountable to high standards.
• Experience with scheduling, workforce planning, and operational management.
• Ability to read blueprints, schematics, and technical documentation.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Build, lead, and develop a high-performing team of electricians and apprentices through recruiting, coaching, mentoring, and performance management.
• Establish a culture of accountability, safety, professionalism, and exceptional customer service.
• Oversee day-to-day electrical operations, including service, repair, replacement, and installation projects.
• Ensure all work complies with NEC requirements and safety regulations.
• Conduct field inspections and quality assurance reviews to maintain high workmanship standards.
• Provide technical guidance and support for complex electrical diagnostics and installations.
• Partner with leadership to develop departmental goals, budgets, staffing plans, and growth strategies.
• Monitor KPIs, labor productivity, revenue, gross margin, and departmental profitability.
• Optimize scheduling, workforce planning, and resource allocation for efficiency and customer satisfaction.
• Collaborate with sales, dispatch, and customer service teams for seamless operations.
• Support estimating, job scoping, and proposal development for larger projects.
• Drive continuous improvement initiatives to increase efficiency and profitability.
• Ensure compliance with company policies and licensing requirements.

Job description

Moore Home Services is seeking an Electrical Operations Manager to lead residential electrical service and installation operations. You will recruit, coach, and develop a high-performing team, ensure code compliance, safety, and profitability, while collaborating with sales and service teams to deliver outstanding customer experiences.

The role emphasizes budgeting, KPI tracking, and growth strategies to expand the department and improve workmanship across the North Bay service area.