Residential Electrical Operations Leader

Moore Home Services; Cloverdale (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Performance incentives

Medical/dental/vision insurance

Paid time off

Company vehicle

Leadership development

Career growth

Team culture

Job summary

Moore Home Services in California seeks an Electrical Operations Manager to lead and grow the residential electrical division, overseeing service, installation, training, safety, profitability, and regulatory compliance.

You will recruit and develop electricians and apprentices, manage budgets and KPIs, optimize scheduling, and collaborate with sales, dispatch, and customer service to deliver an outstanding customer experience across the North Bay area.

Qualifications

• 5+ years of residential electrical experience with progressive leadership responsibilities.
• Proven success leading, growing, and developing electrical teams.
• Strong working knowledge of residential electrical systems, troubleshooting, installations, and the National Electric Code (NEC).
• Valid Journeyman or Master Electrician license (preferred or as required by state/local regulations).
• Demonstrated business acumen with experience managing budgets, profitability, KPIs, and operational performance.
• Exceptional leadership, coaching, communication, and conflict-resolution skills.
• Ability to inspire, motivate, and hold teams accountable to high standards.
• Experience with scheduling, workforce planning, and operational management.
• Ability to read blueprints, schematics, and technical documentation.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Build, lead, and develop a high-performing team of electricians and apprentices through recruiting, coaching, mentoring, and performance management.
• Establish a culture of accountability, safety, professionalism, and exceptional customer service.
• Oversee day-to-day electrical operations, including service, repair, replacement, and installation projects.
• Ensure all work complies with local, state, and National Electrical Code (NEC) requirements.
• Conduct field inspections and quality assurance reviews to maintain high workmanship standards.
• Provide technical guidance and support for complex electrical diagnostics and installations.
• Partner with leadership to develop departmental goals, budgets, staffing plans, and growth strategies.
• Monitor KPIs, labor productivity, revenue, gross margin, and overall departmental profitability.
• Optimize scheduling, workforce planning, and resource allocation to maximize efficiency and customer satisfaction.
• Collaborate with sales, dispatch, and customer service teams to ensure seamless operations and an outstanding customer experience.
• Support estimating, job scoping, and proposal development for larger electrical projects.
• Drive continuous improvement initiatives to increase operational efficiency and profitability.
• Ensure compliance with company policies, safety regulations, licensing requirements, and industry best practices.

Skills

Electrical leadership

NEC knowledge

Team development

Budget & KPIs

Blueprints reading

Tools

ServiceTitan

Job description

Moore Home Services in California seeks an Electrical Operations Manager to lead and grow the residential electrical division, overseeing service, installation, training, safety, profitability, and regulatory compliance.

You will recruit and develop electricians and apprentices, manage budgets and KPIs, optimize scheduling, and collaborate with sales, dispatch, and customer service to deliver an outstanding customer experience across the North Bay area.