Electrical Counter & Inside Sales Pro - Profit Sharing

PRIME ELECTRIC DISTRIBUTORS; Alhambra (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

CalSavers

Bonus based on performance

Paid time off

Profit sharing

Training & development

Job summary

Prime Electric Wholesale Corp. in Alhambra, CA is seeking an experienced Counter / Inside Sales Representative to assist walk-in and phone customers, quote, process orders, and grow sales.

You will apply knowledge of electrical products and contractor needs to deliver accurate pricing and timely service. The ideal candidate has at least 2 years in electrical wholesale distribution, strong communication, multitasking ability, and a customer-first attitude.

Qualifications

• Minimum 2 years of experience in electrical wholesale distribution.
• Strong knowledge of electrical materials, including conduit, fittings, wire, breakers, panels, devices, and related electrical supplies.
• Experience assisting electrical contractors with product selection, quotations, and order processing.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask, prioritize responsibilities, and work efficiently under pressure.
• Strong attention to detail and accuracy in pricing, quotations, and order entry.
• Proficient computer skills, including Microsoft Excel, Word, and PDF applications.
• Dependable, punctual, and able to work independently and as part of a team.
• Positive attitude, strong work ethic, and willingness to take initiative.

Responsibilities

• Assist walk-in customers, phone customers, and contractors with product selection, pricing, availability, and orders.
• Identify customer needs and recommend appropriate electrical products and solutions.
• Build and maintain strong relationships with existing and new customers.
• Provide professional, friendly, and efficient customer service.
• Handle multiple customer requests while maintaining accuracy and attention to detail.
• Identify opportunities to increase sales through product recommendations and additional customer needs.
• Prepare accurate and competitive quotations for customers.
• Follow up on open quotations to secure orders and increase sales.
• Accurately enter and process stock, direct, back, and special orders.
• Check inventory availability, pricing, and product specifications.
• Coordinate with purchasing and warehouse personnel to ensure timely order fulfillment.
• Communicate order updates, product availability, and lead times to customers.
• Assist in resolving order discrepancies and customer concerns.
• Maintain a clean, organized counter and showroom area.
• Restock, display, and organize products to ensure availability and visibility.
• Support daily branch operations and assist team members as needed.

Skills

Electrical wholesale knowledge

Customer service

Communication skills

Multi-tasking

Attention to detail

Tools

Microsoft Excel

Microsoft Word

PDF applications

Job description

Prime Electric Wholesale Corp. in Alhambra, CA is seeking an experienced Counter / Inside Sales Representative to assist walk-in and phone customers, quote, process orders, and grow sales.

You will apply knowledge of electrical products and contractor needs to deliver accurate pricing and timely service. The ideal candidate has at least 2 years in electrical wholesale distribution, strong communication, multitasking ability, and a customer-first attitude.