Electric Power Generator Service Technician

Louisiana Cat; Alexandria (LA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, Vision

401K Plan with Company Match

Paid Holidays & Vacation

Tooling Program

Job summary

Louisiana Cat is hiring an Electric Power Generator (EPG) Service Technician for our Alexandria, LA location. You will service and repair power systems across shop and field settings, diagnosing and maintaining diesel and natural gas engines, generators, and related controls.

You will work a 40+ hour week with overtime for emergencies, travel may be required, and you will use Caterpillar manuals and schematics to ensure safe, reliable performance.

Qualifications

• REQUIRED: High School Diploma or GED
• REQUIRED: Strong mechanical aptitude
• REQUIRED: Basic computer skills including typing, MS Word, MS Excel, and MS Outlook
• HIGHLY PREFERRED: 2+ years of electrical diagnostics and troubleshooting on 8.5kW to 2,500kW diesel and natural gas generators, ATSs, Paralleling Switchgear
• HIGHLY PREFERRED: Commercial/industrial electrical or controls experience
• HIGHLY PREFERRED: Heavy equipment engine experience
• Must own required tool inventory; Tooling Program provided
• Strong customer service, safety-first mentality

Responsibilities

• Diagnose, troubleshoot, repair, and perform preventative maintenance on diesel and natural gas engines, generators, controls, ATSs, paralleling switchgear, and fuel systems.
• Interpret electric and electronic schematics, wiring diagrams, and ladder logic.
• Create and manage work order documents in Caterpillar customer service software.
• Promote Louisiana Cat brand by maintaining a standard of excellence.

Job description

Description

Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!

POWER UP

YOUR CAREER WITH LOUISIANA CAT

Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!

THE OPPORTUNITY

We are looking for an ELECTRIC POWER GENERATOR (EPG) SERVICE TECHNICIAN to join our growing operations at Louisiana Cat. This position will be based out of Alexandria, LA.

YOU

The person in this role will be responsible for servicing and repairing power systems of all makes and models, performed in the shop and in the field.

SALARY POTENTIAL

$60,000 - $120,000 yearly range

The yearly range indicated is representative of the hourly rate, including typical overtime. This range is based on a technician’s experience, skills, education and training. For technicians, overtime is typically calculated on a daily basis after 8 hours worked.

YOUR CONTRIBUTION

• You will diagnose, troubleshoot, repair, and perform preventative maintenance on diesel and natural gas engines, generators, controls, automatic transfer switches, paralleling switchgear, and fuel supply systems.
• You will be accountable for EPG (Electric Power Generator) technical instructions, safety and service manuals for Louisiana Cat.
• You will be responsible for interpreting electric and electronic schematics, wiring diagrams, and ladder logic.
• You will create, track, and formalize work order documents on our Caterpillar customer service report software systems.
• You will understand Caterpillar exchange parts process and financial cost analysis of repairs for our customers.
• You will be responsible for promoting the Louisiana Cat brand by maintaining a standard of excellence in all that you do.

YOUR VALUE

• You will demonstrate an understanding of single phase and three phase circuit theory and AC/DC circuit theory as well as proficient in the use of test equipment.
• You will promote positive customer service according to Caterpillar and Louisiana Cat expectations with customers and management team
• You will have the tools and building blocks to MAKE A CAREER here at Louisiana Cat.

Most Important Qualifications

• REQUIRED: High School Diploma or (GED) equivalent
• REQUIRED: Strong mechanical aptitude.
• REQUIRED: Basic computer skills including typing, MS Word, MS Excel, and MS Outlook.
• HIGHLY PREFERRED 2+ more years of previous hands-on electrical diagnostics and troubleshooting experience working on 8.5kW 2,500kW diesel and natural gas powered generators, ATSs, and Paralleling Switchgear.
• HIGHLY PREFERRED: Candidates with commercial / industrial electrical, and / or controls experience.
• HIGHLY PREFERRED: Strong heavy equipment engine experience.
• HIGHLY PREFERRED: Prior experience with Rental Equipment will be considered.
• Must own required tool inventory. Louisiana Cat offers exclusive Tooling Program (specific discussed during interviews)
• Strong customer service skills, mechanical aptitude, professional demeanor and always "safety-first" mentality every hour of every day

JOB FACTS

• WORK SHIFT: 40+ hours weekly; requires working hours in addition to normal work schedule for customer emergency calls or routine services (specifics will be discussed during interviews). Occasional overnight travel may be expected.
• Will require physical movement and some heavy lifting.

Louisiana Cat Benefits

• Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
• Short- and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
• 401K Plan with Company Match
• Paid Holidays & Vacation
• Technician Tool Loan Program up to $2,000
• Safety Boot / Safety Prescription Glasses Allowances
• Employee Discounts
• Credit Union
• Technician Career Development Program - Shop & Field Service Training

SAFETY IN ALL WE DO

• We require strict compliance with PPE (personal protective equipment) safety regulations.
• We maintain compliance with all Federal, State and Local safety and company regulations.
• All employees must follow all Company Health, Safety & Environmental (HSE) procedures.
• Louisiana Cat is a drug-free workplace, including marijuana and THC products.

WHY PEOPLE JOIN LOUISIANA CAT

• We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers.
• We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards.
• We are committed to the long-term growth and success of both our employees and customers.
• We have energy, focus and passion delivering results because what we do impacts our customers each and every day.
• We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries.
• We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat.
• We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs.

Who We Are

We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.

Additional Information

• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
• Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires.
• Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal.
• Pay Transparency Nondiscrimination Provision.
• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug‑free workplaces and post‑offer, pre‑employment process includes background check, drug/alcohol screen, and if applicable for the role, pre‑employment physical/fit for duty assessments.