Electric Power Generator Service Technician

Louisiana Cat; Bossier City (LA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan with company match

Paid holidays & vacation

Technician tool loan program

Employee discounts

Job summary

Louisiana Cat is seeking an EPG Service Technician in Bossier City, LA. This role involves servicing and repairing diesel and natural gas engines, as well as performing maintenance on generators and controls. Candidates should have a high school diploma and a strong mechanical aptitude. Experience in electrical diagnostics is preferred. The position offers a salary range of $60,000 to $120,000 yearly, along with benefits such as health insurance and a 401(k) plan.

Qualifications

• 2+ years of electrical diagnostics and troubleshooting experience on diesel and natural gas powered generators.
• Experience with rental equipment is preferred.
• Strong safety-first mentality is essential.

Responsibilities

• Service and repair power systems of all makes and models.
• Diagnose, troubleshoot, and perform preventative maintenance on engines and generators.
• Create and track work order documents.

Skills

Strong mechanical aptitude

Customer service skills

Electrical diagnostics and troubleshooting

Education

High School Diploma or GED equivalent

Tools

Basic computer skills

Job description

Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here! We are looking for an EPG Service Technician to join our operations at Louisiana Cat in Bossier City, LA.

Position Summary

The person in this role will be responsible for servicing and repairing power systems of all makes and models, performed in the shop and in the field.

Salary Potential

$60,000 - $120,000 yearly range (representative of hourly rate, including typical overtime. Based on experience, skills, education, and training.)

Your Contribution

• Diagnose, troubleshoot, repair, and perform preventative maintenance on diesel and natural gas engines, generators, controls, automatic transfer switches, paralleling switchgear, and fuel supply systems.
• Accountable for EPG technical instructions, safety and service manuals for Louisiana Cat.
• Interpret electric and electronic schematics, wiring diagrams, and ladder logic.
• Create, track, and formalize work order documents on Caterpillar customer service report software systems.
• Understand Caterpillar exchange parts process and financial cost analysis of repairs for customers.
• Promote the Louisiana Cat brand by maintaining a standard of excellence.

Your Value

• Understand single phase and three phase circuit theory and AC/DC circuit theory; proficient in the use of test equipment.
• Promote positive customer service according to Caterpillar and Louisiana Cat expectations with customers and the management team.
• Have the tools and building blocks to make a career at Louisiana Cat.

Qualifications

• High School Diploma or GED equivalent (required).
• Strong mechanical aptitude (required).
• Basic computer skills including typing, MS Word, MS Excel, and MS Outlook (required).
• 2+ years of electrical diagnostics and troubleshooting experience on 8.5kW-2,500kW diesel and natural gas powered generators, ATS, and paralleling switchgear (highly preferred).
• Commercial/industrial electrical or controls experience (highly preferred).
• Heavy equipment engine experience (highly preferred).
• Prior experience with rental equipment (highly preferred).
• Must own required tool inventory.
• Strong customer service skills and safety-first mentality.

Job Facts

• Work shift: 40+ hours weekly; may require additional hours for emergencies or routine services; occasional overnight travel expected.
• Physical movement and heavy lifting required.

Benefits

• Health, dental, vision; $50,000 company‑funded life policy (if enrolled in health).
• Short‑ and long‑term disability insurance.
• Voluntary accident, critical illness, hospital indemnity, cancer, supplemental life and additional policies.
• 401(k) plan with company match.
• Paid holidays & vacation.
• Technician tool loan program up to $2,000.
• Safety boot / safety prescription glasses allowances.
• Employee discounts.
• Credit Union.
• Technician career development program – shop & field service training.

Safety

• Strict compliance with PPE safety regulations.
• Compliance with all federal, state, local safety and company regulations.
• Follow all Company HSE procedures.
• Drug‑free workplace, including marijuana and THC products.

Why People Join Louisiana Cat

• Safe and meaningful work environment.
• Lasting partnerships guided by strong values, customer experience culture, and safety standards.
• Committed to long‑term growth and success of employees and customers.
• Energy, focus, and passion delivering results that impact customers daily.
• Opportunities across construction, electrical power, industrial, marine engines and oil & gas industries.
• Training and development programs to build career paths.
• Competitive pay and benefits, paid holidays and vacation, incentive programs, and 401(k) match.

Additional Information

• Louisiana Cat (Louisiana Machinery Co., LLC) and its affiliates are equal‑opportunity employers (EEO). All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
• Louisiana Cat uses E‑Verify and complies with I‑9 employment eligibility requirements for all new hires. Your rights information is available.
• Equal Employment Opportunity: workplace discrimination is illegal. Pay transparency nondiscrimination provision applies.
• Louisiana Cat is a drug‑free workplace. Post‑offer pre‑employment process includes background check, drug/alcohol screen, and (if applicable) pre‑employment physical/fit‑for‑duty assessment.