Elder Care Navigator

Steinbacher, Goodall & Yurchak; State College (Centre County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Holiday Pay

Healthcare benefits

Retirement Plan

Gym Membership

Tuition Assistance

Job summary

Steinbacher, Goodall & Yurchak seeks an elder care navigator to serve as a steady guide for families, coordinating care planning and facilitating facility placements. You will liaise between the law firm, facilities, and clients, ensuring the client’s voice and dignity remain central throughout transitions.

You will partner with attorneys and staff to promote high-quality life care planning services, document meetings, and maintain confidentiality in a fast-moving environment.

Qualifications

• Bachelor’s degree in Social Work or related field (or equivalent work experience).
• Strong organizational skills and ability to manage multiple priorities with consistent follow-through.
• Exceptional verbal and written communication skills.
• High professionalism, integrity, and commitment to confidentiality.

Responsibilities

• Serve as advocate and elder care professional on the legal team.
• Act as liaison between the law firm, care facilities, and clients to facilitate care planning.
• Coordinate with attorneys, long-term care planners, and staff to provide life care planning services.
• Maintain confidentiality of client and personnel information in accordance with firm policies.

Skills

Organizational skills

Verbal & written communication

Confidentiality

Client-centered service

Microsoft Office proficiency

Education

Bachelor’s degree in Social Work or related field

Tools

Microsoft Office Suite

Job description

When an older adult’s care needschange, families often feel overwhelmed—by options, timelines, medical information, facility processes, and the emotional weight of making the “right” decision. TheElder Care Navigatoris the steady guide through that complexity.

In this role, you will serve as anadvocate and experienced elder care professionalon the legal team, working closely with key staff tofacilitateall aspects ofcare planning.You’llact as theliaison between the law firm, care facilities, and the client, helping families understand care options, supporting transitions, and ensuring the client’s voice and dignity remain central throughout the journey.

You’llthrive here ifyou’reenergized by meaningful work, excel at building trust, and bring a calm, solutions-oriented presence to fast-moving situations.

You will partner with attorneys, long-term care planners, and other key staff tofacilitatehigh-quality life care planning services, including:

Facilitate andassurethe qualityof all aspects of elder law services for care planning clients and their families.

Providecare coordinationto guide clients and families throughfacility placement and/or transfer.

Coach and support familieson advocacy with facilities, staff, and the client’s medical team.

Research andmaintainup-to-date information on community resources, facilities, and helpful materials to best support clients engaged in life care planning.

AttendInterdisciplinary Team Meetings (ITM)at nursing facilities as needed; document meeting notes and decisions accurately in the client’s file.

Assess clients’ functional levelsand develop care plans and recommendations in conjunction with other professionals on the legal team.

Collaborate with marketing staff to promote the law firm and affiliated services across the service area, including (but not limited to):seminars, articles, radio engagements, event speaking, and referral relationship-building.

Represent the firm to facilities and the healthcare community throughregular visits, strengthening positive relationships with leadership and staff.

Attend appointments with attorneys and long-term care planners to interact with clients and referral sources.

Make client satisfaction a top priority by helping resolve concerns with urgency and care.

Maintain confidentiality of all client and personnel informationin accordance withfirm policies.

What Success Looks Like (Core Competencies)

Integrity & confidentiality—you protect sensitive information and apply confidentiality standards consistently.

Client-centered service—you respond promptly, follow through, and help families feel supported and informed.

Critical thinking & sound judgment—you gather information, evaluate options, and help the teamidentifypractical solutions.

Proactive, solutions-oriented mindset—you see what needs doing and take initiative to improve outcomes.

Clear communication (written & verbal)—you write and speak with empathy, professionalism, and clarity.

Comfort with technology—you effectively use standard office software and tools (including Microsoft products) to document, communicate, and coordinate care.

Qualifications

Required

Bachelor’s degree inSocial Workora related field(or equivalent work experience).

• OR2–3 years of experience in a professional environment with strong administrative, coordination, or client-facing responsibilities.

Strong organizational skills and ability to manage multiple priorities with consistent follow-through.

Exceptional verbal and written communication skills.

High professionalism, integrity, and commitment to confidentiality.

Proficiencywith Microsoft Office Suiteand standard office technology.

About Steinbacher, Goodall & Yurchak

At Steinbacher, Goodall & Yurchak, our commitment to a solutions-oriented work environment is realized through teams that are bound by mutual respect and accountability and who strive for continuous learning and growth.

Does that sound like an environment you would like to work in? Are you a team player who is eager to learn, solutions-oriented, and reliable? If so, we may have a place for you on our team!

Our employee benefitsinclude:

• Paid time off
• Holiday Pay
• Jury Pay
• Birthday Off
• Bereavement Leave
• Health
• Dental
• Vision
• Disability
• Life Insurance
• Retirement Plan
• Gym Membership
• Student Loan Assistance and Tuition Assistance.

Steinbacher,Goodall& Yurchakisan Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic asestablishedby law.