EI&O Workplace Technology Program Manager

Fidelity Investments Inc.; Durham (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

Fidelity Investments Inc. in North Carolina seeks an experienced Workplace Technology Program Manager to lead large-scale technology programs transforming the workplace experience.

You will partner with Real Estate, Architecture & Engineering, Enterprise Infrastructure, End User Computing, Security, and Product Management to plan, coordinate, and execute modernization efforts. The role demands strong leadership, cross-functional collaboration, risk management, and the ability to deliver complex

Qualifications

• Experience leading large-scale office renovations and campus builds.
• Proven ability to coordinate cross-functional programs with multiple teams and vendors.
• Strong leadership and relationship management, able to influence without authority.
• Knowledge of program management frameworks, including Agile, Waterfall, and hybrid delivery.
• Experience with governance, risk management, and budgeting for programs.
• Experience coordinating with real estate, architecture, and engineering teams.
• Analytical and data-driven problem solving.

Responsibilities

• Lead multiple concurrent programs spanning network infrastructure and workplace technology.
• Develop program roadmaps, integrated plans, budgets, schedules, and risks.
• Coordinate with Real Estate, Architecture & Engineering, and End User Computing teams.
• Present program status and risks to senior leadership.
• Ensure delivery aligns with enterprise standards and long-term workplace strategy.

Skills

Program management

Stakeholder management

Agile

Waterfall

Hybrid delivery

Vendor management

Executive communications

Risk management

Job description

Fidelity will not provide immigration sponsorship for this position.

Job Description:

Are you energized by leading large-scale technology programs that transform the workplace experience? AsanEI&OWorkplace Technology Program Manager, you will play a critical leadership role in delivering complex, cross-functional initiatives that enable Fidelity's evolving workplace strategy. Working closely with Real Estate, Architecture & Engineering, Enterprise Infrastructure, End User Computing, Security, Product Management, and external partners, you will drive the planning, coordination, and execution of technology programs supportingmodernization efforts.

TheExpertiseandSkillsYouBring

This roleis responsible forleading multiple concurrent programs that span network infrastructure, wireless, telecommunications, audiovisual systems, workplace technology platforms, and end-user technology services. You will bring together diverse stakeholders, manage competing priorities, mitigate risks, and ensure successful delivery of business-critical initiatives while aligning with enterprise technology standards, operational requirements, and long-term workplace technology strategies.

Key capabilities include:

• 10+years experienceleading andmanaginglarge-scale officerenovations and campus builds, with a focus ontechnology rooms, structured cabling, wireless,audio-visual,smartbuildingand end usertechnologies.
• Demonstratedtrack recordof successfully delivering cross-functional initiatives involving multiple business and technology teams, vendors, and executive stakeholders.
• Strong leadership and relationship management skills, with the ability to influence without direct authority and drive alignment across diverse stakeholder groups.
• Deep knowledge of program management frameworks, tools, and methodologies, including Agile, Waterfall, hybrid delivery approaches, risk management, and governance practices.
• Proven ability to develop and manage program roadmaps, integrated project plans, budgets, dependencies, schedules, risks, issues, and resource requirements across multiple concurrent initiatives.
• Experience partnering with real estate, construction,architecture,and engineering teams to coordinate technology delivery within officebuild, renovation, or relocation programs.
• Strong analytical, organizational, and problem-solving capabilities, with the ability to navigate ambiguity and make informed, data-driven decisions.
• Excellent written and verbal communication skills, including the ability to develop executive-level communications,facilitatesteering committees, and present program status, risks, and recommendations to senior leadership.
• Ability toestablishgovernance, drive accountability, and coordinate successful program execution while balancing immediate business requirements with long-term strategicobjectives.
• Experience managing external vendors, consultants, and service providers to ensure successful delivery, quality outcomes, and adherence to enterprise standards.
• Knowledge of workplace technology trends and emerging technologies, with the ability to evaluate solutions that support scalable, flexible, and future-ready workplace environments.

TheTeam

TheEI&OWorkplace Technology teamis responsible fordelivering infrastructure and technology solutions that enable our offices tooperateeffectively and scale for the future.

We partner closely with real estate, construction, engineering, and technology teams to deliver secure, reliable, future-ready infrastructure that supports an excellent associate experience in every location.

Fidelity manages more than11 million square feetof space in the United States and overseas, including thirteen North American and six international locations, two data centers and more than 200 retail investor centers.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.