EHR Trainer & Support - Sedalia

Katy Trail Community Health; Sedalia (MO); On-site; USD 52,000 - 76,000; Full time

Job summary

Katy Trail Community Health in Sedalia, MO is seeking an EHR Support/EHR Clinical Trainer who will train staff to use electronic health records at the top of their licensure. You will manage eClinicalWorks workflows, ensure end-user support, and identify continuing education needs across departments.

The role requires familiarity with healthcare applications, strong classroom training skills, travel as needed, and the ability to diagnose issues and implement fixes to minimize downtime.

Qualifications

• High school diploma or equivalent.
• Current LPN license or medical/dental assisting certification.
• At least 1 year of direct experience with eClinicalWorks platform.
• At least 3 years of direct experience with an Electronic Health Record platform.
• Training and support experience preferred.
• Advanced keyboard skills and computer knowledge.
• Attention to detail and accountability.
• Maintain professional appearance and positive attitude at all times.

Responsibilities

• Train employees to utilize EHR skills at top of licensure/degree.
• Identify continuing education needs across departments.
• Manage ongoing requirements of the EHR application.
• Provide strong end-user support and problem solving.
• Master clinical applications and optimize workflows for specific departments.
• Collaborate with Training Program and other staff (Nurse Educator, Lead LPN, Lead Dental Assistant, etc.).
• Adapt to change and implement fixes to minimize downtime.

Skills

EHR training

End-user support

Attention to detail

Keyboard skills

Computer literacy

Travel ability

Education

High school diploma or equivalent

LPN license or medical/dental assisting certification

Tools

eClinicalWorks

Job description

The EHR Support/EHR Clinical Trainer is a key member of the organization who focuses on training employees to utilize their skills at the top of their licensure and/or degree. This position will be responsible for all aspects of electronic documentation and work with all departments to identify continuing education needs. This position works with minimal supervision and must be proactive in diagnosing problems and capable of formulating and implementing fixes so that worker downtime can be marginalized. Management of on-going requirements of the EHR application is critical, as is ensuring effective end-user support. This position will be responsible for master clinical applications and optimizing the applications for specific workflows. The EHR Support/EHR Clinical Trainer will also be a key member of the Training Program and work directly with other training staff, Nurse Educator, Lead LPN, Lead Dental Assistant, Lead PSR Trainer, Dental Clinic Coordinator, and PH/QI Director. The EHR Support/EHR Clinical Trainer position requires the ability to adapt to change as needed. The EHR Support/EHR Clinical Trainer must possess an in-depth knowledge of and skill in areas of healthcare applications, technology, and classroom training in health information systems.

Minimum Qualifications:

• Possess high school diploma or equivalent
• Possess a current Licensed Practical Nursing license or certification in medical assisting and/or dental assisting.
• At least 1 year of direct experience with eClinicalWorks platform
• At least 3 years of direct experience with an Electronic Health Record platform
• Previous training and support experience preferred.
• Possess advanced keyboard skills and computer knowledge
• Requires attention to detail and accountability.
• Maintain professional appearance and positive attitude at all times
• Must maintain patient and employee confidentiality at all times
• Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required
• Must maintain excellent attendance
• BLS Certification and/or willingness to obtain through KTCH

As a Federally Qualified Health Center (FQHC), we are committed to maintaining a safe, healthy, and compliant workplace while providing exceptional care to our patients.

All offers of employment are contingent upon successfully passing a pre-employment drug screening. Applicants must test negative for all substances included in the screening panel, including THC (marijuana), regardless of state laws permitting medical or recreational use.

Additionally, applicants must be legally authorized to work in the United States. Katy Trail Community Health does not sponsor or transfer employment visas now or in the future. Candidates requiring employer sponsorship for a work visa or employment authorization are not eligible for employment.

Katy Trail Community Health is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace.

Come be part of a collaborative team where your knowledge, ideas, and support can make a real difference in the way we deliver quality healthcare to our community!