EHR Systems Administrator

2Life Communities; Newton Highlands (MA); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Total Rewards package

Comprehensive Health coverage

401(k) and Life/AD&D/Disability

Floating holidays

Pet Insurance

Job summary

2Life Communities in Massachusetts seeks an EHR Systems Administrator to join our Information Technology team, supporting the Opus business model and multiple enterprise applications. You will work with business and technical teams in a collaborative, agile environment where every individual’s input is valued.

Responsibilities include configuring and rolling out a new EHR platform, building self-service reports and dashboards for Opus departments, and extracting data for staff and leadership.

Qualifications

• Experience managing an EHR system and streamlining end-user workflows.
• Ability to create and meet reporting needs for staff and senior management.
• Excellent organization and project management skills; comfortable in collaborative settings.
• Experience working in both in-person and remote teams; strong communication.
• Experience configuring and rolling out new EHR platforms and providing user guidance.

Responsibilities

• Develop operations dashboards for Opus department KPIs.
• Extract and synthesize data from the EHR to build self-service reports for staff and leadership.
• Support configuration and rollout of new EHR platforms with care plans and guidance.
• Collaborate with IT and Opus teams to balance business needs with technical complexity.

Skills

EHR system management

Reporting & analytics

Cross-functional collaboration

Project management

Communication

Tools

Salesforce

Google Looker Studio

Power BI

Tableau

Job description

As the EHR Systems Administrator, you will be part of the Information Technology team at 2Life Communities, primarily responsible for supporting 2Life Communities' Opus business model. In your role, you will support several Enterprise and Stand-Alone Applications, balancing business needs with technical complexity, in order to meet our organization’s strategy. Your role will include working alongside our business and technical teams in a highly collaborative, agile environment where every individual’s input is valued.

Minimum Qualifications/Requirements:

• Experience managing an EHR system, working with end users to make the system as streamlined as possible
• Comfort with creating and meeting the reporting needs of staff and senior management.
• Excellent organization and project management skills.
• Experience working in a collaborative group setting.
• Work closely with IT and the 2Life Opus team, helping with configuration and rollout of a new EHR platform, providing critical care plans and guidance.
• Supporting the Programs and Volunteer managers with volunteer scheduling and tracking, event management.
• Administering and supporting the Dining and staff using shift tracking and POS software.
• Responsible for extracting and synthesizing data from the EHR System to build “self-service” reports used in all areas of the organization.
• Helping to develop and train end users in the nuances of using and managing data.Develop operations dashboards for each Opus department based on KPIs.

Minimum Qualifications/Requirements:

• 2 – 3 years of experience managing and EHR system, working with end users to make the system as streamlined as possible.
• Comfort with creating and meeting the reporting needs of staff and senior management.
• Excellent organization and project management skills.
• Experience working in a collaborative group setting, both in person and remote.
• Great communication skills and the ability to capture team consensus within the organization.
• Attention to detail and the ability to work both independently and with a team, with a well-defined mission.
• Being a self-starter who proactively identifies and resolves issues.

Additional Qualifications, which make us happy but are not required:

• Experience with building clinical workflows.
• Experience working for a not-for-profit organization.
• Experience with Salesforce.
• Experience working with data analysis tools like Google Looker Studio/Power BI/Tableau.
• Experience in a service role in person and remote.
• Great communication skills and the ability to capture team consensus within the organization.
• Attention to detail and the ability to work both independently and with a team, with a well-defined mission.
• Being a self-starter who proactively identifies and resolves issues.

Additional Qualifications, which make us happy but are not required:

• Experience with building clinical workflows.
• Experience working for a not-for-profit organization.
• Experience with Salesforce.
• Experience working with data analysis tools like Google Looker Studio/Power BI/Tableau.
• Experience in a service role.

Employment Type: Full-Time.
Work Arrangement: Hybrid.
Location: Massachusetts.

Beyond the Paycheck: Why You’ll Love Working Here:

• We don’t just offer a job: we invest in your entire life. Our "Total Rewards" package adds an extra 27% to 30%+ in value on top of your base salary.
• Comprehensive Health: Premium Medical, Dental, and Vision coverage for you and your family.
• Future-Proofing: 401(k) retirement planning and employer-paid Life, AD&D, and Disability insurance (Short & Long Term).
• Rest & Recharge: Generous paid vacation, official holidays, plus 2 floating holidays to use whenever you need a break.
• Family-Friendly: Inclusion for your "+1" and dependents, plus Pet Insurance for your furry family members.