EHR Integration Architect (Sales Engineer)

Elsevier; Kentucky; Hybrid; USD 81,000 - 151,000; Full time

Job summary

Elsevier Health’s ClinicalKey Sales Engineer role combines clinical insight with technical mastery to support patient care improvements through seamless EHR integration and secure interoperability.

You’ll guide clinical workflows, demonstrate value in EHR contexts, and address privacy, PHI, and HIPAA concerns during the sales cycle while partnering with field sellers and product/tech teams.

Qualifications

• Experience in a sales engineering, solutions consulting, technical pre-sales or clinical informatics role in healthcare technology.
• Knowledge of HL7 FHIR, SMART on FHIR and OAuth 2.0 authorization.
• Familiarity with major EHR platforms and integration/market models.
• Experience supporting enterprise sales cycles with sellers.
• Experience navigating security, privacy and HIPAA/PHI reviews.

Responsibilities

• Serve as the on-demand technical partner to ClinicalKey sellers during discovery, demos, and integration questions.
• Qualify customer environments for interoperability, EHR vendor/version, FHIR availability, SSO, and data exposure.
• Deliver tailored technical demonstrations within clinicians' workflows, not generic tours.
• Own the integration narrative: SMART on FHIR, patient context, OAuth, FHIR resources used.
• Lead security, privacy, and compliance responses with InfoSec and Legal as needed.
• Represent the solution in AI governance reviews, explain model behavior and provenance.
• Scope integration prerequisites and set realistic expectations before commitments.
• Design and run technical pilots with defined success criteria and environment setup.
• Handoff to Implementation with documented scope, config decisions, and risks.
• Provide field feedback to Product/Tech on gaps, blockers, and roadmap questions.
• Enable Sales with interoperability primers, objection handling, and architecture summaries.
• Create reusable technical collateral and reference architectures.

Skills

Sales engineering

Healthcare IT

EHR integration

HL7 FHIR

OAuth 2.0

Security & privacy

Communication

Team collaboration

Travel readiness

LLM governance

Job description

Elsevier Health’s ClinicalKey Sales Engineer role combines clinical insight with technical mastery to support patient care improvements through seamless EHR integration and secure interoperability.

You’ll guide clinical workflows, demonstrate value in EHR contexts, and address privacy, PHI, and HIPAA concerns during the sales cycle while partnering with field sellers and product/tech teams.