EHR Implementation Lead — Behavioral Health SaaS

Qualifacts Systems Inc.; Nashville (TN); Hybride; USD 85 000 - 115 000; Plein temps

Résumé du poste

Qualifacts is seeking a Clinical Implementation Specialist to guide customers through the full implementation lifecycle of our healthcare technology solutions. This role blends clinical expertise, technical knowledge, and exceptional communication to ensure successful adoption and compliance with state reporting requirements.

You will lead implementations from kickoff to go-live, tailor configurations for state reporting and clinical workflows, train end users, document progress, and collaborate

Qualifications

• Bachelor’s degree or equivalent experience.
• Clinical experience in behavioral health or healthcare.
• SaaS/cloud implementation experience; EHR/EMR experience preferred.

Responsabilités

• Lead new customer implementations from kickoff through go-live.
• Assess clinical practices and state reporting requirements; present recommendations.
• Maintain project documentation and communicate updates via agendas/minutes.
• Record customer interactions in CRM and support on-site data gathering as needed.
• Travel up to 25% to client sites for requirements gathering and training.

Connaissances

Clinical experience

SaaS implementation

Formation

Bachelor’s degree or equivalent experience

Outils

EHR/EMR experience

Description du poste

Qualifacts is seeking a Clinical Implementation Specialist to guide customers through the full implementation lifecycle of our healthcare technology solutions. This role blends clinical expertise, technical knowledge, and exceptional communication to ensure successful adoption and compliance with state reporting requirements.

You will lead implementations from kickoff to go-live, tailor configurations for state reporting and clinical workflows, train end users, document progress, and collaborate