EHR Education & Clinical Systems Specialist

Artesia General Hospital; Artesia (NM); On-site; USD 50,000 - 78,000; Full time

Job summary

Artesia General Hospital in Artesia, NM seeks an IT Clinical Informatics Specialist to bridge clinical operations and the Information Technology department across hospital and outpatient settings. You will support, optimize, educate, and advance the use of EHR and clinical systems to improve patient safety, workflow efficiency, documentation quality, and regulatory compliance.

This role requires collaboration with clinicians, ongoing education, system upgrades, and ensuring HIPAA and security

Qualifications

• Education – Associate or Bachelor’s degree in healthcare informatics, Nursing, Information Technology, Education, or related field (or equivalent experience)
• 3–5 years of experience in healthcare IT, clinical informatics, EHR education, or clinical systems support
• Experience supporting and educating users on EHR systems in hospital and/or ambulatory settings
• Strong understanding of inpatient and outpatient clinical workflows
• Excellent communication, teaching, collaboration, and problem-solving skills

Responsibilities

• Bridge clinical practice and technology by translating clinical needs into effective, secure system solutions
• Support and optimize clinical workflows across inpatient, outpatient, emergency, and ancillary departments
• Provide Tier 2/3 support for hospital and clinic EHR-related issues
• Assist with EHR configuration, testing, validation, and optimization
• Participate in upgrades, enhancements, and system change management
• Support integration and functionality of clinical devices and peripherals
• Serve as a primary educator for EHR and clinical system use across hospital and clinic settings
• Develop and deliver onboarding, refresher, and role-based EHR training for providers and staff
• Create and maintain training materials, job aids, tip sheets, and workflow documentation
• Provide at-the-elbow support during go-lives, upgrades, and new feature rollouts
• Identify training gaps and proactively educate users on best practices and system optimization
• Support provider efficiency, documentation quality, and appropriate system utilization through education.
• Assist clinical and operational leaders with reports, dashboards, and data validation
• Support quality, patient safety, and regulatory reporting requirements
• Promote accurate clinical documentation and data integrity
• Ensure clinical system use aligns with HIPAA and cybersecurity standards
• Educate users on data privacy and security best practices
• Support audits, accreditation surveys, and regulatory reviews
• Promote role-based access and least-privilege principles
• Serve as a liaison between clinical departments, IT, vendors, and leadership
• Participate in informatics, EHR, and clinical governance committees
• Identify opportunities for standardization, education, and continuous improvement across hospital and clinics
• As Assigned by director or CIO

Education

Associate or Bachelor’s degree in healthcare informatics, Nursing, Information Technology, Education, or related field

Job description

Artesia General Hospital in Artesia, NM seeks an IT Clinical Informatics Specialist to bridge clinical operations and the Information Technology department across hospital and outpatient settings. You will support, optimize, educate, and advance the use of EHR and clinical systems to improve patient safety, workflow efficiency, documentation quality, and regulatory compliance.

This role requires collaboration with clinicians, ongoing education, system upgrades, and ensuring HIPAA and security