EHR Application Specialist

Sunset Health; Yuma (AZ); On-site; USD 60,000 - 78,000; Full time

Job summary

Sunset Health is seeking a training specialist to develop and implement new training materials, schedules, and solutions for the EHR/PM/EDR system and other platforms. You will coordinate with multiple departments and management teams to support better understanding of how these tools function on a regular basis.

Responsibilities include supporting EHR initiatives such as upgrades, template evaluations, interfaces, and new systems; performing system configuration and maintenance of ancillary

Responsibilities

• Develops and implements training materials, schedules, solutions, etc.
• Works with multiple departments and management teams to coordinate training that supports understanding of the EHR/PM/EDR system and other platforms.
• Supports EHR Manager with projects such as EHR upgrades, design of interfaces, template evaluations, new systems, etc.
• Performs system configuration and daily maintenance to ancillary tools such as telehealth, lab and medication interfaces, portals, patient portal, etc.
• Conducts audits to ensure EHR is maximized and functioning properly.
• Participates in upgrades, software patches, interfaces, workflow improvement projects, etc.
• Supports operations, nursing and clinical management with workflow design and improvement.
• Conducts regular audits on EHR usage to ensure appropriate usage.
• Maintains documentation of audits and follow-up retraining.
• Responds to helpdesk tickets quickly and follows helpdesk protocols.
• Collaborates with Data Analytics, quality, nursing, operations, and medical providers to meet Patient Centered Medical Home, UDS, and other quality standards with EHR.
• Follows safety standards in all aspects of performance and attends safety education sessions.

Job description

• Develops and implements new training materials, schedule, solutions, etc.
• Works with multiple departments and management teams to coordinate training that supports an increased understanding of the function of the EHR/PM/EDR system and other platforms on a regular basis.
• Supports EHR Manager with the implementation of projects such as EHR upgrades, design of interfaces, template evaluations, new systems, etc.
• Performs system configuration and daily maintenance to other ancillary tools such as telehealth, lab and medication interfaces, specialized portals, patient portal, etc.
• Conducts audits to ensure that the EHR is being maximized and that the system is functioning appropriately.
• Participates in the implementation of upgrades, software patches, interfaces, workflow improvement projects, etc.
• Supports operations, nursing and clinical management with workflow design and improvement.
• Conducts regular audits on the EHR system usage to ensure appropriate usage of the system is occurring.
• Maintains documentation of audits performed, along with necessary follow-up and retraining.
• Responds to “helpdesk” tickets or calls in a timely manner and follows helpdesk protocols.
• Works with Data Analytics, quality team, nursing, operations, and medical providers to ensure that Patient Centered Medical Home, UDS, and other quality of care standards are being met with EHR system.
• Follow safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety education sessions.