EHR Application Analyst II

Thomas Jefferson University & Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking an EHR Application Analyst II to support non-clinical applications. This role involves troubleshooting, workflow analysis, and acting as a liaison between users and vendors. The ideal candidate will have a Bachelor's degree and 2-3 years of relevant experience. Join a dedicated team committed to reimagining health care and education, and contribute to making communities healthier and stronger. This is an exciting opportunity to be part of a nationally ranked health care system, known for its compassionate care and innovative solutions.

Qualifications

• 2-3 years of experience in EHR application support.
• Strong understanding of application configuration and troubleshooting.

Responsibilities

• Provide primary support for non-clinical applications.
• Coordinate installation, maintenance, and upgrades of applications.

Skills

Application Configuration

Documentation Development

Troubleshooting

Workflow Analysis

User Liaison

Education

Bachelor's Degree

Job description

Job Details

EHR Application Analyst II

Job Description

Job Summary

EHR Application Analysts are the primary support for the assigned non-clinical application(s). They must be very knowledgeable about the organization's policies, procedures, and business operations and coordinate all issues that arise during installation, maintenance, trouble-shooting, and upgrading for their application area.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Develops content and documentation tools for implementing systems changes and other tasks and provides input for training materials
• Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with application
• Populates own databases during initial system build and assists in software code upgrades

Competencies (Knowledge, Skills, and Abilities Required):

• Understanding the choices involved in application configuration
• Developing / documenting procedures for implementing system changes and other tasks
• Serving as a liaison between end users, third parties, and vendors
• Troubleshooting problems and questions from end users
• Analysis of application content and negotiation of any user requested modifications
• Preparing details of specifications as needed

Minimum Education and Experience Requirements:

Education:

Bachelor's degree

AND

Experience:

2-3 years of experience

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.