EFP - Customer Service Representative - Evansville, IN

EAVX; Evansville (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in foam molding and fabrication is seeking a Customer Service Representative to act as a liaison between manufacturing activities and customers. This role involves processing orders, maintaining records, and ensuring customer satisfaction. Ideal candidates will possess strong communication skills and a high school diploma. Competitive wages and comprehensive benefits are offered.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Qualifications

• Ability to read, write, and speak English.
• Ability to lift and carry up to 20 pounds.

Responsibilities

• Receiving and processing orders.
• Maintaining computer and manual records.
• Coordinating shipments.

Skills

Communication

Typing Proficiency

Data Entry Accuracy

Basic Math Skills

Education

High School Diploma or G.E.D.

Tools

Microsoft Word

Microsoft Excel

Job description

Customer Service Representative

Position Summary:

The customer service representative acts as a liaison between manufacturing activities and the customer. This position reports to the Customer Service Supervisor.

Key Duties Include:

• Performing job duties in a safe manner
• Receiving and processing orders
• Maintaining computer and manual records
• Coordinating Shipments
• Compiling and distributing reports
• Filing
• Sending and receiving data electronically
• Setting up new customers using established processes and systems
• Creating Billing of Packing Slips
• Maintaining required data in company's MRP system
• Interacting frequently with customers, team members, and management personnel
• Maintaining a safe and clean work environment
• Other duties as assigned by supervisor

Qualifications:

For success, must maintain strong working relationships and communicate professionally and courteously with customers and team members. The position also requires:

• High school diploma or G.E.D.
• Ability to read, write, and speak English
• Typing proficiency and data entry accuracy
• Basic computer skills, including Microsoft Word and Excel
• Basic math skills, including addition, subtraction, multiplication, and division using a calculator
• Ability to sit for extended periods
• Ability to use hands and fingers
• Ability to stand and walk
• Ability to lift and carry up to 20 pounds
• Ability to push and pull up to 10 pounds

Company Overview:

EFP is an industry leader in foam molding and fabrication, serving various industries including pharmaceutical, biotech, medical, automotive, and more. Headquartered in Elkhart, Indiana, with manufacturing locations across several states.

We offer design, molding, fabrication, fulfillment, kitting, assembly, custom systems, and inventory management services. Nashville hosts our Temperature Solutions Center of Excellence.

Owned by J.B. Poindexter & Co., Inc., EFP benefits from strong leadership and resources, enabling us to deliver innovative packaging and component solutions.

Visit our website at www.efpcorp.com for more information.

We offer competitive wages and comprehensive benefits, including Health, Dental, Vision, Life, STD, LTD, FSA, HSA, and 401(k) plans with company contributions.

EFP is an Equal Opportunity Employer.