EFB Technician: Mobile Device Management & Support

Planned Systems International; Town of Florida, Northern (NY, KY); Hybrid; USD 70,000 - 98,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

AD&D coverage

401(k) with employer match

Tuition reimbursement

Job summary

Planned Systems International is hiring an Electronic Flight Bag (EFB) Technician to support the AFSOC Enhanced Mission Integration program. You’ll join the Network/System Administration team, maintaining the Mobile Device Manager and Mobile Content Manager for all EFB users.

The role requires DoD 8570/8140 IAT II certification, T3 clearance eligibility, and 2–4 years of experience with Workspace ONE and related MDM tools.

Qualifications

• Active security clearance: T3 with ability to obtain and maintain required clearances.
• DoD 8570/8140 IAT II (Security+ CE) certification is required.
• 2–4 years' experience with VMware Workspace ONE managing Mobile Devices (Android and iOS).
• Experience with Active Directory and Windows OS (2012/2016) and MS Windows apps.
• Experience with other MDM platforms (MobileIron, Intune, BES) preferred.

Responsibilities

• Provide Tier 2 support to AFSOC Electronic Flight Bag program.
• Maintain AFSOC Mobile Device Manager (VMWare Workspace One).
• Create and maintain reports related to mobile devices.
• Provide training to Support Personnel on mobile device usage and management.
• Support acquisition, configuration, and deployment of mobile devices for AFSOC.
• Assist Help Desk and Tier 3 Engineers with device, connectivity, and app troubleshooting.
• Use Workspace One to deploy and manage End User Device applications.
• Manage Apple Business Manager account.
• Create, integrate, and test device and application workflows.
• Establish and maintain professional business relationships with users and distributors.

Skills

VMware Workspace ONE

Active Directory

Windows OS

Mobile Devices

MDM platforms

Tools

VMware Workspace ONE

MobileIron

Intune

Job description

Planned Systems International is hiring an Electronic Flight Bag (EFB) Technician to support the AFSOC Enhanced Mission Integration program. You’ll join the Network/System Administration team, maintaining the Mobile Device Manager and Mobile Content Manager for all EFB users.

The role requires DoD 8570/8140 IAT II certification, T3 clearance eligibility, and 2–4 years of experience with Workspace ONE and related MDM tools.