EES Disability Specialist

Tenet Healthcare; West Palm Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Conifer Health in the United States, Florida region, is seeking a Disability Specialist to screen patients for Social Security programs and assist with disability applications from start to finish. The role involves coordinating with State, Federal, and hospital entities to ensure accurate processing.

You will review records, determine eligibility, and maintain ongoing follow-up and documentation for all cases, including field visits when needed, working in a hospital and office setting.

Qualifications

• High School diploma or equivalent.
• Minimum 5 years work experience with Social Services, disability, or advocacy work preferred.
• Excellent communication and documentation skills.

Responsibilities

• Screen patients for Social Security and related programs via various contact methods.
• Determine eligibility based on criteria for disability and document findings.
• Assist and complete disability applications via online, paper or phone channels.
• Coordinate with State/Federal entities and internal departments to ensure accurate processing.
• Follow up through initial, reconsideration, and hearing levels as needed.
• Maintain thorough documentation and timely communication with patients and staff.
• Conduct field visits or visits to offices as required and maintain case queues.
• Adhere to company guidelines and provide regular case status updates.

Skills

Effective communication

Independent work

Multi-tasking

English proficiency

Education

High School diploma or equivalent

Tools

Windows

Microsoft Outlook

Excel

Word

Job description

Job Summary

JOB SUMMARY

The Disability Specialist will be responsible for screening patients for Social Security programs as well as governmental and non-governmental programs. Will be responsible for identifying if a patient meets criteria for Social Security Disability. The specialist will be responsible for assisting and completing applications for disability as well as follow-up needed from initial application, reconsideration, and hearing level from start to finish. Will also be responsible for working closely with all State, Federal and hospital entities to ensure the applications and paperwork is being processed and completed properly.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

1. Conduct screenings with patients and/or family via bedside, phone or out in the field. Discuss sensitive topics with patient regarding income/resources and diagnosis to make accurate decisions regarding programs.
2. Review medical records and be able to dissect diagnosis to determine if patients meet criteria for disability through Social Security.
3. Work closely with all internal and external entities to ensure information and applications are accurate to include working with State and Federal workers and internal departments and staff. Attend onsite meetings with leadership to discuss cases as needed.
4. Assist and complete applications and forms associated with applying for disability or any other State/Federal programs via online, paper or phone. Required to complete 1699 registration through Social Security and submit 1696 non-attorney rep form if needed.
5. Assist patient through all phases of the disability process, initial, reconsideration and hearing level as a non-attorney representative. Continue follow-up and documentation for all accounts in queue or worklists with the company guidelines. Continue communication with patients and/or family on a weekly/monthly basis.
6. Complete and maintain proper documentation for accounts to ensure facility and division understand action and plan on account.
7. Conduct timely follow-up with internal and external entities to ensure claim is continuing in the right direction. Communicate and notify internal and external entities via verbal or written communication in a timely and professional manner.
8. Conduct field visits to patient’s home or Social Security office if needed.

FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense): SUPERVISORY RESPONSIBILITIES: None

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Working familiarity with the rules and regulations pertaining to Federal, State and County programs.
• P/C systems literate including Windows, Microsoft Outlook, Excel, Word programs.
• The ability to work independently and multi-task.
• Excellent oral and written communication skills, as well as clear understanding of the English language.
• Must have proficient typing skills to document accordingly.
• Detailed oriented, with strengths in dealing with multiple facilities, Supervisors, Hospital platforms and all external entities.
• Ability to prioritize and manage multiple tasks with efficiency.
• Bi-lingual preferred (Spanish)

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform the job.

• High School diploma or equivalent
• Preferred 5 years work experience with Social Services, disability, or advocacy work or related area.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit and work at a computer terminal for extended periods of time.
• Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside.
• Ability to travel if required.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Both Hospital and Office facilities, in direct contact with Patients and Staff

The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job‑related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably.

OTHER

• Some travel may be required.

As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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