EEO & Employee Relations Manager — Pension Benefit

Southeastern Pennsylvania Transportation Authority; Philadelphia (Philadelphia County); On-site; USD 99,000 - 116,000; Full time

Benefits offered by this job

City Transit (AA) Pension.

Tuition Reimbursement

Job summary

SEPTA in Philadelphia is seeking an experienced EEO/Employee Relations Manager to lead investigations of workplace discrimination, harassment, and retaliation. You will oversee intake, manage cases through to resolution, and coordinate with external agencies under Title VII, ADA, ADEA, GINA, and related laws.

Ideal candidates bring deep knowledge of anti-discrimination statutes, strong reporting and negotiation skills, and the ability to work independently while collaborating with stakeholders

Qualifications

• Bachelor’s degree in social sciences, human resource management, business administration or related field required.
• Five (5) years of experience in the investigation of workplace discrimination complaints, including case management from intake to recommendation and resolution.
• Three (3) years of experience drafting position statements or similar responses to the EEOC or similar state human rights agencies.
• One (1) year of experience providing investigatory or employee relations services in a unionized environment.

Responsibilities

• Independently conducts fair and impartial investigations into complaints of workplace discrimination, harassment, and retaliation; investigates claims from customers under Title VI.
• Manages cases from intake to recommendation and resolution; handles complex complaints.
• Independently, or with outside counsel, manages cases filed with external agencies from intake to final disposition.
• Ensures representation for agency process including fact finding, mediation, and conciliation conferences.
• Provides guidance to managers in resolution of complaints.
• Provides coaching to managers and employees on de-escalation and conflict resolution.
• Supports compliance with ADA and related laws by reviewing accommodation requests.
• Develops and delivers training on anti-discrimination laws and the organization’s policies.

Skills

Investigative interviewing

Communication skills

Confidentiality

Conflict resolution

Analytical skills

Team collaboration

Education

Bachelor’s degree in social sciences / related field

Juris Doctor (preferred)

Tools

Microsoft Office

HRIS

Job description

SEPTA in Philadelphia is seeking an experienced EEO/Employee Relations Manager to lead investigations of workplace discrimination, harassment, and retaliation. You will oversee intake, manage cases through to resolution, and coordinate with external agencies under Title VII, ADA, ADEA, GINA, and related laws.

Ideal candidates bring deep knowledge of anti-discrimination statutes, strong reporting and negotiation skills, and the ability to work independently while collaborating with stakeholders