Educational Program Manager

Answers in CME (AiCME); United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A healthcare education provider is seeking an Educational Program Manager to manage the creation and execution of educational activities for physicians. The role requires strong leadership and organizational skills, with responsibilities including project oversight, collaboration with partners, and adherence to medical education guidelines. Candidates should possess a bachelor's degree, enjoy a team-oriented environment, and have a passion for customer service. This position is home office-based in the US with some travel required.

Qualifications

• Bachelor's degree or equivalent relevant experience required.
• Medical education experience preferred.
• Excellent communication and time-management skills.

Responsibilities

• Ensure projects are executed to grant specifications and timelines.
• Manage overall activity development and oversee quality checks.
• Collaborate with accredited partners to coordinate projects.
• Strategize solutions to meet revenue targets.
• Oversee event execution and manage onsite activities.
• Adhere to all CME/CE guidelines.

Skills

Communication skills

Time-management

Team-oriented

Technical knowledge

Education

Bachelor's degree or equivalent relevant experience

Job description

Location: Home office-based in the US. Some travel required (~20%).

Answers in CME (AiCME)

AiCME delivers innovative, digital Continuing Medical Education (CME) content to global healthcare professionals most in need of the knowledge, skills, and competence imparted by the education. Our mission is to facilitate the creation and distribution of clinically important medical education, to ensure access to the education by need-to-know clinicians, and to measure the outcomes and impact of the education.

About the role

Are you a natural leader looking to enhance your strategic and account management skills? Do your managed programs launch on-schedule and within budget? Do you like working in a thriving and fast-paced environment? If so, this role is for you!

Our Educational Program Managers (EPM) drive the creation and execution of our activities, leading a multidisciplinary team as they educate physicians in the US and around the world. AiCME achieves our mission through expertise in needs assessment/grant writing, content development, faculty selection, outcomes assessment, and distribution of innovative, evidence based, device-agnostic platforms.

The EPM should have the ability to work independently and think proactively about upcoming projects or subprojects. They should have excellent computer, written and communication skills, good time-management and organizational abilities, the ability to prioritize and willingness to learn new skills. The candidate should have an excellent attitude, be team oriented and possess technical knowledge and ability to learn new software.

Key responsibilities

• Responsible for ensuring projects are executed to grant specifications and timeline
• Effective independent management of overall activity development internally and externally including process oversight, quality checks, internal reviews, support and/or lead meetings
• Work with accredited CME provider partners, outside vendors, internal staff to plan and coordinate projects from grant approval and ensuring completion on time, within cost and to required quality standards.
• Strategize solutions to meet revenue targets.
• Oversee and manage accurate development of all activity materials prior to distribution including measuring program and event effectiveness.
• Manage live meetings/satellite symposia and oversee onsite event execution, creation of event schedules, staffing, registrations sites, event awareness, organization of enduring programs, etc.
• Understand and adhere to all CME/CE guidelines (AMA, OIG, FDA, ACCME, and ACPE)

Required knowledge, skills, and abilities

• Bachelor's degree or equivalent relevant experience required.
• Medical education, specifically CME experience, is preferred.
• Passion for customer service and for ensuring that our key thought leaders, physicians and supporters have the best experience possible
• Ability to multi-task in a fast-paced environment, responsible and results driven, solid communication skills