Education & Training Coordinator

Anaheim Admin; Anaheim (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Planned Parenthood of Orange and San Bernardino Counties is seeking a Training Coordinator in Anaheim, CA to support Education & Training and CEOD teams. The role manages the CAL LMS, schedules trainings, and ensures timely launch and completion while coordinating with subject matter experts.

The position emphasizes data collection, reporting, meeting administrative needs, and creating training materials. The successful candidate will collaborate across departments to improve learning outcomes

Qualifications

• Associate's degree or equivalent work experience.
• 1+ years of experience with training programs and managing multiple projects preferred, or 1 year of experience in an administrative support position.
• Strong PC skills: Microsoft 365, Internet.

Responsibilities

• Schedule events on training platforms and promote events via mailing lists and community sites, handle registration for internal and external trainings/events, and provide technical assistance as needed.
• Coordinate data collection tools such as sign-in sheets and surveys and updates as needed.
• Reconcile all sign-in sheets and surveys on a monthly basis and maintain the electronic tracking of participants for CEOD and ET events.
• Provide administrative support for CEOD and ET depts, such as assisting with meetings, tracking attendance, reconciling financial transactions, and other tasks as needed.
• Create engaging monthly, quarterly, and annual dept reports to share status on dept deliverables and other information as requested.
• Maintain record keeping for CAL compliance and staff privileging/tracking procedures.
• Assist with the creation and delivery of employee training programs and maintaining relevant training materials and documentation
• Work with subject matter experts to enhance existing training material and improve learning outcomes. Updates existing training guides to ensure instructional integrity of all training materials.
• Works closely with all teams to ensure new updates and changes are communicated & implemented in a timely and effective manner.

Skills

Welcoming

Equitable

Confidential

Accessible

Respectful

Empathetic

Education

Associate's degree or equivalent

Job description

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Training Coordinator in Anaheim, CA.

The Training Coordinator will assume an administrative and collaborative role in assisting and supporting the programs, financials, and data collection efforts of the Education & Training (ET) and Community Education & Outreach (CEOD) teams. Manage the current LMS (CAL) system, ensuring all trainings launch and are completed on a timely basis.

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:

• A competitivebenefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
• Benefits coverage starts after one full month of employment!
• Generous vacation, sick, and holiday benefits!
• Generous 401(k) matching contributions and more!
• To view our detailed benefits guide, please visit our career site at www.pposbccareers.org

Responsibilities

Essential Functions: Essential functions encompass the required tasks, duties, and responsibilities performed as part of the job and the reason the job exists.

• Support education presentations and programs by assisting with scheduling events on desired platforms, promoting events through mailing lists and community sites, handling registration for internal and external trainings/events, and providing technical assistance as needed.
• Coordinate data collection tools such as sign-in sheets and surveys and updates as needed.
• Reconcile all sign-in sheets and surveys on a monthly basis and maintain the electronic tracking of participants for CEOD and ET events.
• Provide administrative support for CEOD and ET depts, such as assisting with meetings, tracking attendance, reconciling financial transactions, and other tasks as needed.
• Create engaging monthly, quarterly, and annual dept reports to share status on dept deliverables and other information as requested.
• Maintain record keeping for CAL compliance and staff privileging/tracking procedures.
• Assist with the creation and delivery of employee training programs and maintaining relevant training materials and documentation
• Work with subject matter experts to enhance existing training material and improve learning outcomes. Updates existing training guides to ensure instructional integrity of all training materials.
• Works closely with all teams to ensure new updates and changes are communicated & implemented in a timely and effective manner.

Content Development

• Develops and/or edits a variety of training-related content: alerts, bulletins, intranet content, manuals, presentations, job aids, e-learning, etc.
• Updates/Maintains Learning website(s) with the latest documentation (information, process changes, etc.).
• Uses training templates, standards, and guidelines, and common methodology as defined by the Education & Training Team to ensure consistent deliverables across audiences and modules.
• Engages SMEs to ensure relevant learning. Adequately scopes, communicates, and plans for SME involvement to ensure accurate content design.
• Participates in quality assurance oversight related to all training deliverables.

Brand, Template, and Content Management

• Ensures all content produced by the Education & Training Team adheres to the team style guide.
• Maintains the Education & Training team’s training materials following team standard guidelines on the intranet.

Non-Essential Functions:

• Other duties as assigned

PHYSICAL REQUIREMENTS:

The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

Physical Requirement

Continually (every day)

Frequently (2-3 times per week)

Occasionally (2-3 times per month)

Rarely (less than one time per month)

Never

Seeing: x

Hearing: x

Speaking: x

Standing/Walking: x

Stooping/Bending/Kneeling: x

Pushing/Pulling/Reaching: x

Fingering/Grasping: x

Driving: x

Lifting/carrying heavy items: x

Lifting Demands

Amount of Time

None

Up to 1/3

1/3 to 2/3

2/3 or More

Up to 10 pounds: x

Up to 25 pounds: x

Up to 50 pounds: x

Up to 75 pounds: x

Up to 100 pounds: x

More than 100 pounds: x

CORE COMPETENCIES – WE CARE:

• Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
• Equitable: Creating equitable access and opportunity for all through education, practicinginclusive behavior, elevatingothers’ voices, creatingspaces for honest conversation,and listening without judgment. Values and uplifts our collective diversity within in our agency.
• Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
• Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
• Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people’s time and commitments.
• Empathetic: Demonstrates interest and understanding in other people’s feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum Education: Associate's degree or equivalent work experience required.

• Minimum Work Experience: A minimum of 1+ years of experience with training programs and managing multiple projects preferred, or 1 year of experience in an administrative support position.

• Other Requirements:
  • Ability to communicate effectively with internal employees.
  • A flexible, energetic, positive team player with a commitment to providing high-quality instruction.
  • Commitment to program excellence.
  • Demonstrates keen attention to detail and produces high-quality work.
  • Professional appearance and demeanor at all times.
  • Strong PC skills: Microsoft 365, Internet,