Education Technology Support Specialist

Nimble; California, Northern (MO, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

San José Unified seeks a Technology Services Coordinator to support technology needs at a secondary school site, serving as the primary contact for staff and students. Responsibilities include troubleshooting, configuring devices, and delivering training to enable effective use of technology in teaching and learning.

The role focuses on day-to-day tech operations, collaboration with teachers, and event setup at John Muir Middle School.

Qualifications

• Completion of 12th grade or equivalent or a combination of education, experience and training agreeing to the job description.
• At least one year of work experience in a related environment preferred.
• Valid California Driver's License.

Responsibilities

• Manages San José Unified technology, devices, accessories, and applications at assigned site(s), ensuring storage, use and maintenance.
• Collaborates with staff and students to support teaching and learning with technology, providing training and building tech skills.
• Identifies, troubleshoots, and resolves technical problems from tier-1 to tier-2.
• Installs, configures, and supports technology per established procedures (computers, OS, mobile devices, network devices).
• Assists with creating and maintaining technical documentation and user tutorials.
• Maintains clean, organized, and safe client technology environments for staff, students, and events.

Skills

Troubleshooting

Training staff

Customer service mindset

Communication

Education

12th grade or equivalent

Job description

The impact you will have: Technology plays a vital role in enhancing teaching and learning across our schools. As a Technology Services Coordinator, you will be the primary point of contact for supporting the technology needs of students and staff at a secondary school site. Your role is essential in ensuring smooth day-to-day tech operations—including troubleshooting issues, maintaining equipment, delivering training, setting up for events, and proactively addressing site-based technology needs. A more detailed job description is available at: https://sjusd.box.com/v/TechnologyServicesCoord.

Who you are: You are a reliable, tech-savvy professional who thrives on solving problems and helping others. Collaborative and customer-focused, you bring a service mindset to every interaction—whether you're resolving a technical issue, training a teacher, or prepping equipment for a school event. You communicate clearly, work well both independently and as part of a team, and are committed to supporting the success of students and staff through technology.

As a Technology Services Coordinator , you will be assisting with Technology Services Coordinator operations and be responsible for (but not limited to):

• Manages San José Unified technology, devices, accessories, and applications at assigned site/s, ensuring appropriate storage, use, and maintenance
• Collaborates with staff and students to support teaching and learning with technology, providing training and building technology skills as appropriate
• Identifies, researches, troubleshoots, and resolves technical problems related to software and hardware from tier-1 to tier-2
• Installs, configures, and supports San José Unified-approved technology according to established procedures, including but not limited to computers, operating systems, mobile devices, and network devices
• Assists with creating and maintaining technical documentation and user tutorials
• Maintains clean, organized, and safe client technology environments for staff, students, and San José Unified events

What you need for this position:

• Completion of 12th grade or equivalent, or any combination of education, experience, and training that meets the knowledge, skills and abilities describe in the job description
• Resume and Letter of Introduction outlining desire and qualifications for this position
• At least one year of work experience in a related environment preferred (see job description)
• Valid California Driver's License

Roles Available:

• John Muir Middle School
• 1.0 FTE - 40hrs./week 7:30am- 4:00pm
• 12 -Month Position

SB 848 Child Safety & Employment Disclosure Requirement

Effective January 1, 2026, in accordance with California Senate Bill 848 (School Employee Misconduct/Child Abuse Prevention Act), applicants for employment with San José Unified are subject to enhanced child safety, training, and employment disclosure requirements.

Under SB 848, schools are required to strengthen background vetting procedures and obtain employment history information related to allegations of egregious misconduct involving students. Former employers may be contacted to release records regarding substantiated findings of misconduct as permitted by law. Failure to provide complete and accurate information regarding prior educational employment or relevant misconduct findings may result in disqualification from the hiring process or withdrawal of an offer of employment.

SB 848 also expands mandated reporter requirements and requires annual child abuse prevention training for employees and certain volunteers by July 1, 2026. All employees must comply with district-adopted child safety policies, including procedures for supervising and protecting students.

San José Unified is committed to maintaining a safe and supportive learning environment for all students and will review all disclosures and employment records in accordance with state law.

When will you hear back from us: Within seven days of applying, we will inform you if you will be moving forward in our hiring process and share next steps. If there is a delayed response, feel free to reach out to us at [e-mail].

Note to internal applicants:

• Even though we may have some information on file for you, we encourage you to submit a letter of introduction highlighting your qualifications and interest in this role, as well as any other information you would like to share.Where applicable, please also note which available location you are applying to.
• To be eligible to interview, you will need to be in good evaluation standing.