Education Subscription Product Lead – Adoption & Growth

Okta; Bellevue (WA); On-site; USD 99,000 - 149,000; Full time

Benefits offered by this job

Equity (where applicable)

Bonus

Health, dental, and vision insurance

401(k)

Flexible spending account

Paid leave

Job summary

Okta is seeking a Customer Acceleration Product Adoption Manager to own education products and drive adoption, retention, and growth. You will collaborate across Product, Marketing, Customer Content, and Field Sales to shape learning experiences, badges, and certifications, ensuring readiness before releases and aligning with post-sales goals.

You will define metrics, build reports, and connect learner activity to customer health metrics, enabling data-driven prioritization of roadmaps and

Qualifications

• Experience in product management or product ownership, including backlog management and roadmap contributions.
• Ability to define success metrics and use data to measure impact for product or program outcomes.
• Experience conducting customer or user research and applying insights to inform decisions.
• Ability to translate complex technical concepts into clear, value-based language.
• Experience working cross-functionally with product, marketing, and customer success teams.
• Knowledge of training, credentialing, or enablement in relation to customer success and GTM motions.

Responsibilities

• Own the education subscription product roadmap, manage backlog, define requirements, and prioritize improvements.
• Translate roadmap and GTM strategy into actionable education requirements for content teams.
• Design and execute adoption programs in partnership with Growth, Marketing, and Customer teams.
• Define success metrics and build reporting linking learner engagement to customer health.
• Identify friction in the learning journey and advocate improvements for easier access.
• Collaborate with leadership to align education with broader customer success initiatives.

Skills

Product management

Backlog management

Requirements writing

Data analytics

Cross-functional

Enablement

Job description

Okta is seeking a Customer Acceleration Product Adoption Manager to own education products and drive adoption, retention, and growth. You will collaborate across Product, Marketing, Customer Content, and Field Sales to shape learning experiences, badges, and certifications, ensuring readiness before releases and aligning with post-sales goals.

You will define metrics, build reports, and connect learner activity to customer health metrics, enabling data-driven prioritization of roadmaps and