Education Services Program Manager

Campus; Missouri; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking an Education Services Program Manager to implement AI-driven efficiencies, overseeing the Learning Management System and collaborating with subject matter experts. This role will lead initiatives to enhance knowledge retention and drive organizational growth, while ensuring effective training and automation processes.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

Qualifications

• Minimum 5 years of experience in program management or technology implementation.
• Proven experience implementing AI-driven efficiencies.

Responsibilities

• Design and implement AI-driven solutions to improve workflow efficiencies.
• Manage the Learning Management System (LMS) and collaborate with SMEs.

Skills

Analytical Skills

Communication

Organizational Skills

Project Management

Education

Bachelor’s Degree

Master’s in Business, Technology, or Instructional Design

Tools

Learning Management System (LMS)

AI Tools

Job description

Management

What You’ll Be Doing – Overall Job Description

The Education Services Program Manager will lead initiatives to implement and measure AI-driven efficiencies, aiming to reduce team workload by 40 Full-Time-Equivalent (FTE) hours per week. This role will oversee the Learning Management System (LMS) and collaborate with subject matter experts (SMEs) to develop educational programs that enhance knowledge retention and drive organizational growth.

What You’ll Be Doing

1. Design and implement AI-driven solutions to improve workflow efficiencies, tracking performance metrics to ensure measurable reductions in manual labor.
2. Develop and execute strategies to integrate AI tools across teams, identifying opportunities for automation and process optimization.
3. Manage the Learning Management System (LMS), ensuring seamless administration, user access, and content updates.
4. Collaborate with SMEs to gather content and design educational programs that align with organizational goals.
5. Oversee the creation, implementation, and evaluation of training initiatives to ensure effectiveness and continuous improvement.
6. Assess and report on AI efficiency improvements, including time savings, cost reductions, and performance outcomes.
7. Partner with cross-functional teams to support AI adoption and training, fostering a culture of innovation and digital transformation.
8. Monitor and analyze data related to AI tool performance and training effectiveness, refining programs as needed.
9. Stay informed on emerging AI trends and technologies to identify new opportunities for automation and efficiency gains.

What You’ll Bring to the Table

• Bachelor’s degree required; master’s in business, technology, or instructional design preferred.
• Minimum 5 years of experience in program management, technology implementation, or training coordination.
• Proven experience implementing AI-driven efficiencies and automation tools.
• Expertise in Learning Management System (LMS) administration and e-learning.
• Strong analytical skills with the ability to measure and communicate efficiency improvements.
• Experience managing cross-functional projects and collaborating with SMEs to develop educational programs.
• Ability to assess and enhance training effectiveness using data-driven insights.
• Excellent communication, presentation, and stakeholder management skills.
• Self-directed with strong organizational and time management abilities.
• Familiarity with AI tools, automation technologies, and instructional design best practices.

What’s Good to Know

This is a remote position; however, occasional travel may be required for team onsite events and conferences. Candidates must have a well-equipped home office with reliable internet connectivity.

Who You’ll Work With

• Internal stakeholders across departments, including operations, IT, and learning & development.
• Subject matter experts (SMEs) to develop and refine educational content.
• AI technology vendors and partners to drive automation initiatives.
• End users of AI tools and the LMS to ensure adoption and effectiveness.

Why Join Us?

• Competitive compensation and benefits, including health insurance, retirement plans, and paid time off.
• Opportunity to lead AI transformation initiatives that have a tangible impact on operational efficiency.
• Collaborative and innovative work culture with a focus on professional growth and learning.
• Be a key driver in shaping the future of AI-enhanced learning and workforce development.

If you're passionate about AI, process improvement, and learning management,