Education Registrar

International-Institute-of-St.-Loui; St. Louis (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO (Paid Time Off)

Retirement benefits

Job summary

The International Institute of St. Louis is hiring an ESOL and Adult Education Registrar to serve as the first contact for prospective learners in Saint Louis, MO.

You will coordinate registrations, conduct initial English assessments, set testing levels, and provide information about opportunities and services for ESOL, Citizenship, and related programs. The Registrar ensures a welcoming enrollment process and supports student success in a fast-paced social services environment.

Qualifications

• Certificate from a college or technical school or equivalent.
• Two years of related experience preferred.
• Strong customer service, communication, organizational, and computer skills.
• Ability to work effectively with individuals from diverse cultural and linguistic backgrounds.
• Strong attention to details.
• Respond to phone and in-person inquiries regarding ESOL, Citizenship, and Education Department programs.
• Schedule and conduct student registration appointments.
• Interview students, collect required documentation, and complete enrollment paperwork.
• Assess students' oral and written English proficiency and administer intake assessments.
• Select appropriate CASAS assessment levels and coordinate with the testing team for placement.
• Enter and maintain accurate student records in agency databases.
• Explain the registration, testing, orientation, and class placement process.
• Provide students with class schedules, testing dates, program materials, and referrals to other agency services as appropriate.
• Communicate with staff about the final class placements of tested students.
• Perform other duties as assigned to support Education Department operations.

Responsibilities

• Coordinate student registration and enrollment processes.
• Conduct intake and English proficiency assessments.
• Determine testing levels and provide information on opportunities and services.
• Maintain accurate student records and communicate placements to staff.

Skills

Customer service

Communication

Organization

Computer skills

Attention to detail

Diversity awareness

Education

Certificate from a college or technical school

Job description

The International Institute has job openings in St. Louis, MO and Springfield, MO.

International Institute is seeking mature-self starters who are well-organized, detail-oriented, able to work in fast-paced social services environment. Qualifications for each position vary. Candidates of diverse backgrounds are strongly encouraged to apply. Full-time positions include medical, dental, vision, PTO and retirement benefits.

EOE/AA. (Please no telephone inquiries.)

Position: Education Registrar

Location: Saint Louis, MO

Job Id:106

# of Openings:1

ESOL and Adult Education Registrar serves as the first point of contact for prospective adult learners seeking ESOL and other educational services, including Citizenship classes. This position coordinates student registration, conducts initial English language assessments, determines appropriate testing levels, and provides information about educational opportunities and agency services. The Registrar ensures a welcoming, efficient, and accurate enrollment process while supporting student success. Qualifications

• Certificate from a college or technical school or equivalent combination of education and two years of related experience.
• Experience working with adult learners preferred.
• Strong customer service, communication, organizational, and computer skills.
• Ability to work effectively with individuals from diverse cultural and linguistic backgrounds.
• Strong attention to details.
• Respond to phone and in-person inquiries regarding ESOL, Citizenship, and Education Department programs.
• Schedule and conduct student registration appointments.
• Interview students, collect required documentation, and complete enrollment paperwork.
• Assess students' oral and written English proficiency and administer intake assessments.
• Select appropriate CASAS assessment levels and coordinate with the testing team for placement.
• Enter and maintain accurate student records in agency databases.
• Explain the registration, testing, orientation, and class placement process.
• Provide students with class schedules, testing dates, program materials, and referrals to other agency services as appropriate.
• Communicate with staff about the final class placements of tested students.
• Perform other duties as assigned to support Education Department operations.

INTERNATIONAL INSTITUTE OF ST LOUIS: OUR STORY

The International Institute of St. Louis, a nonprofit organization, is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.

Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING.

The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents. Candidates of diverse backgrounds are strongly encouraged to apply. EEO/AA

Why you should work at the International Institute?

We believe the cornerstone of the International Institute, employees are our most valuable resource and investment. We plan to invest in our employees by developing and implementing an employee retention plan to better support them. (2022-2024 International Institute’s Strategic Plan)

Be a Part of Our Team

We aspire to make St. Louis an inclusive, diverse, welcoming, and prosperous regionfor all— a region that provides equitable opportunities for everyone to achieve their greatest potential and contribute to the development of this vibrant community.This vision for St. Louis is made possible by individuals, civil society, businesses, and government working together to create pathways for inclusive growth.

The work we do at the International Institute is important and life changing – no doubt, but we are only able to do this work because of the amazing support of our partners.Your support goes a long way to touch and transform lives.

At IISTL, we willserveto the best of our ability. We willadvocatefor a more welcoming region. We willconnectthis community to resources that inspire growth. We willdiversifyour income sources and invest in a sustainable financial model that ensures continued support for immigrants, their families, and the community at large. We willbuildthe capacity to lead our community forward by leveraging the talent and experiences of the immigrant population for our common growth. As we adapt to our ever-changing world, we will uphold the values on which our organization was founded: diversity, democracy, prosperity, and inclusion.We will transform St. Louis into a more inclusive and prosperous community for all.

We are the International Institute of St. Louis.

Commitment to My Team

As your teammate and with our shared goal of providing excellent service to our clients, I commit to the following:

• I will treat each team member with dignity, respect and compassion.
• I will value and respect differences in background, experience, culture, sexual orientation, religion and ethnicity.
• I will view all teammates as equally important members of the Institute team.
• I will be committed to finding solutions.
• I will practice the "3 C's" (caring, committing and collaborating) with each other.
• I will promote interdepartmental cooperation.
• I will recognize and encourage positive behaviors
• I will provide constructive feedback.
• I will take ownership of the task that they are responsible for.
• I will remember to exercise a commitment to physical, mental, and social wellness.
• I will respect the boundaries each individual has set for their work/life balance.