Education Program and Outreach Coordinator

WGBH Educational Foundation; United States; Hybrid; USD 51,000 - 67,000; Full time

Job summary

GBH Education is seeking a Program & Outreach Coordinator to support New England Public Media education and community engagement initiatives in Western Massachusetts. You will help with logistics, communications, internship coordination, and event planning for media literacy and career exploration programs.

The role targets early-career professionals with interest in education, youth development, and community partnerships, offering hybrid work with on-site duties in Springfield, MA and travel

Qualifications

• Bachelor's degree or equivalent work experience in Education, Communications, Public Media, Community Engagement, or a related field required.
• One to three years of professional experience or relevant internships preferred.
• Experience working with children, youth, or community-based programs is a plus.
• Experience with production and media technology, editing, and other technical skills.

Responsibilities

• Coordinate day-to-day logistics for Media Lab programs, workshops, and student experiences.
• Support planning of high school media literacy cohorts and college internship programs.
• Assist with participant recruitment, registration, scheduling, and communications.
• Maintain program records and collect participant data and feedback.
• Train interns and youth in NEPM best practices, media production, and technical skills.

Skills

Attention to detail

Organizational skills

Communication skills

Multi-project management

Independent work

Travel ability

Bilingual EN/ES

MS Office

Google Workspace

Social media literacy

Education

Bachelor's degree or equivalent work experience in Education, Communications, Public Media, Community Engagement, or a related field

One to three years of professional experience or relevant internships

Tools

Microsoft Office

Google Suite

Social media platforms

Job description

GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives. At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week, every Tuesday and Wednesday. Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

DEPARTMENT OVERVIEW

GBH Education is a department within public media powerhouse GBH, whose mission is to work with communities to research, develop, and distribute quality media to support the learning and development of children and youth. We aim to achieve positive outcomes for children and young people through research-based practices and partnerships with educators, families, and community-based organizations. We serve educators and learners in both in-school (prek-12) and out-of-school (informal) learning settings, and are co-leads of PBS LearningMedia (www.pbslearningmedia.org), public media’s flagship service of free digital learning resources.

JOB OVERVIEW

The Program & Outreach Coordinator supports the implementation of education and community engagement initiatives at New England Public Media (NEPM). Reporting to the Manager, Education Marketing & Outreach, this position provides administrative, programmatic, and outreach support across a portfolio of media literacy, career exploration, and educator engagement programs serving children, youth, college students, educators, families, and community partners in Western Massachusetts and throughout the Commonwealth. The Coordinator will assist with program logistics, participant communications, internship coordination, event planning, and outreach activities that help connect learners to careers in media and public media. This is an ideal opportunity for an early-career professional interested in education, youth development, media literacy, and community engagement.

RESPONSIBILITIES

PROGRAM COORDINATION

• Coordinate day-to-day logistics for Media Lab programs, workshops, and student experiences.
• Support the planning and implementation of high school media literacy cohorts and college internship programs.
• Assist with participant recruitment, registration, scheduling, and communications.
• Maintain program records and collect participant data and feedback.
• Train interns and youth in NEPM best practices, media production, and technical skills.

INTERNSHIP & YOUTH PROGRAMS

• Support the coordination of interns annually, including onboarding, scheduling, and communications.
• Assist with planning internship and mentoring activities connected to Media Lab programs.
• Coordinate materials and logistics for student projects and presentations.

COMMUNITY OUTREACH & EVENTS

• Coordinate interactive station tours for middle school, high school, and college students.
• Assist with organizing workshops, school visits, and career exploration events.
• Represent GBH and NEPM Education at college and community career fairs as needed.
• Support outreach efforts with schools, colleges, early childhood partners, and community organizations throughout Massachusetts.

COMMUNICATIONS & MARKETING

• Assist with creating promotional materials, newsletters, and social media content for education programs.
• Support communications efforts related to internship recruitment and program participation.
• Maintain contact lists and assist with event and program promotion.

ADMINISTRATIVE & GRANT SUPPORT

• Track program participation and assist with data collection for grant reporting requirements.
• Support grant-funded projects by maintaining timelines, deliverables, and documentation.
• Assist with budget tracking for program expenses and supplies.
• Provide general administrative support for education initiatives and special projects.

SKILL SET

• Strong attention to detail, organizational, and communication skills.
• Ability to manage multiple projects and deadlines.
• Ability to work independently and take initiative.
• Interest in media literacy, public media, education, and career‑connected learning.
• Comfortable working collaboratively with educators, students, and community partners.
• Experience with Microsoft Office, Google Suite, and familiarity with social media platforms preferred.
• Willingness and ability to travel statewide as required.
• Bilingual in English and Spanish speaker preferred.

EDUCATION AND EXPERIENCE

• Bachelor's degree or equivalent work experience in Education, Communications, Public Media, Community Engagement, or a related field required.
• One to three years of professional experience or relevant internships preferred.
• Experience working with children, youth, or community-based programs is a plus.
• Experience with production and media technology, editing, and other technical skills.

JOB SPECIFICS

• Contract position
• Hybrid position
• Location: 44 Hampden Street, Springfield, MA 01103
• Salary Range: $50,820 - $66,975
• Compensation offered within this range is determined by skills, experience and internal pay equity.

GBH is an equal opportunity employer. The community and audience we serve are diverse, and we wish to foster that diversity in our workplace. Toward that end, GBH does not discriminate against individuals in hiring, employment, or promotion based on race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law.

APPLICATION PROCESS ASSISTANCE

• GBH will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.
• To initiate an accommodation request, contact the Human Resource department by sending an email to [e-mail] or by calling 617-300-2000.