Education Certification Pro II Juneau, Alaska

Alaska Manufacturing Extension Partnership; Juneau, Northern (AK, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

The Department of Education & Early Development (DEED) in Juneau, Alaska, seeks an Education Associate 2 to serve as the first point of contact for educators pursuing certification. You will review applications, issue certificates, and ensure timely, accurate processing while supporting renewal portals.

Based in Juneau, the role emphasizes customer service and efficient operations within the Teacher Certification team. A degree in administration/education plus relevant experience is required.

Qualifications

• Degree in administration and/or education plus one year of Education Associate 1 experience or equivalent.
• Five years in education, counseling or administrative/administrative services, one year in technical/paraprofessional roles.
• Substitution: graduate study may substitute for option 2 experience, or undergraduate study may substitute for generalized experience.

Responsibilities

• Serve as a primary point of contact for educators seeking certification in Alaska.
• Review and evaluate certification applications in accordance with Alaska statutes and procedures.
• Manage online renewal and certification inquiry portals and support efficient office operations.

Skills

Computer Skills

Analytical Thinking/Problem Solving

Customer Service

Education

Bachelor's degree in administration and/or education

Five years of experience in education, counseling or administrative services

Job description

The Department of Education & Early Development (DEED) in Juneau, Alaska, seeks an Education Associate 2 to serve as the first point of contact for educators pursuing certification. You will review applications, issue certificates, and ensure timely, accurate processing while supporting renewal portals.

Based in Juneau, the role emphasizes customer service and efficient operations within the Teacher Certification team. A degree in administration/education plus relevant experience is required.