Education Center Operations & Student Success Lead

Huntington Learning Center; Cedar Park (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Disability Insurance

FSA

401(k) Plan

Bonus Structure

Paid Training

Professional Development

Job summary

Huntington Learning Center is seeking an Assistant Director for our Cedar Park/Round Rock, TX locations. This role focuses on guiding student progress, overseeing daily operations, and supporting a warm, productive learning environment.

You will engage with families, manage schedules, and coordinate with instructors to ensure high-quality tutoring experiences. Evening and weekend availability is required in this fast-paced, in-center role.

Qualifications

• Bachelor’s degree required.
• Must be able to work evenings and weekends.
• Prior experience in education, tutoring, customer service, business admin, or related fields.
• Strong written and verbal communication skills.
• Excellent time management and multitasking abilities.
• Able to switch between tasks and manage interruptions gracefully.
• Professionalism, warmth, and the ability to stay calm under pressure.
• Tech-savviness and ease navigating multiple systems.
• Comfortable using Google Workspace, Microsoft Outlook, Calendly, payment processors, and internal proprietary systems.

Responsibilities

• Deliver one‑on‑one or small‑group instruction in reading, writing, and math.
• Build strong relationships with students and families.
• Answer phones, respond to texts and emails, and manage walk‑in inquiries.
• Handle customer service concerns with empathy and professionalism.
• Take tuition payments and explain program details to families.
• Facilitate new student onboarding and ensure high‑quality service throughout the student life‑cycle.
• Manage daily schedules for students and teachers, adapting quickly to changes.
• Maintain accurate student records, including attendance, assessments, and tuition status.
• Process and track tuition payments and monthly invoices.
• Monitor office inventory and manage supplies.
• Assist with student behavior management and staff onboarding.
• Participate in marketing initiatives and local outreach events.

Skills

Experience in education

Customer service

Business administration

Strong communication

Time management

Multitasking

Calm under pressure

Tech-savvy

Team coordination

Education

Bachelor's degree

Tools

Google Workspace

Microsoft Outlook

Calendly

Payment processors

Internal systems

Job description

Huntington Learning Center is seeking an Assistant Director for our Cedar Park/Round Rock, TX locations. This role focuses on guiding student progress, overseeing daily operations, and supporting a warm, productive learning environment.

You will engage with families, manage schedules, and coordinate with instructors to ensure high-quality tutoring experiences. Evening and weekend availability is required in this fast-paced, in-center role.