EdTech Support Specialist for Schools

Westtown School; Chester (Delaware County); On-site; USD 45,000 - 65,000; Full time

Job summary

Westtown School in Chester, PA, is hiring a Technology Support Specialist to provide technical support and training to its community. The role requires a strong background in technology and communication skills.

Applicants should possess a BA/BS degree and at least three years of experience in technical support, ideally within an academic environment. Responsibilities include managing support requests, providing training, and supporting school technology.

Qualifications

• Minimum three years of technical support experience, preferably in education.
• In-depth knowledge of computer/mobile operating systems including Windows, MacOS, iOS, and Android.
• Excellent oral and written communication skills are essential.

Responsibilities

• Manage technical support requests through multiple channels.
• Support schoolwide use of student information and learning management systems.
• Develop and lead training sessions for faculty, staff, and students.

Skills

Technical expertise

Interpersonal communication

Customer service

Problem-solving

Organizational skills

Education

BA or BS degree

Tools

Google Workspace

Learning management systems

Student information systems

Job description

Westtown School in Chester, PA, is hiring a Technology Support Specialist to provide technical support and training to its community. The role requires a strong background in technology and communication skills.

Applicants should possess a BA/BS degree and at least three years of experience in technical support, ideally within an academic environment. Responsibilities include managing support requests, providing training, and supporting school technology.