School Tech Support Specialist - Multi-Site Classrooms

Young World Physical Education; Frisco (CO); On-site; USD 34,371 - 43,449; Full time

Job summary

Young World Physical Education in Frisco, Colorado, is hiring a full-time technology support professional responsible for ensuring seamless technology integration within the school environment. This role involves assisting staff, students, and families with technical support and managing inventory of computer devices.

You will be the primary technology resource for school-based users, collaborating closely with the district tech team. A high school diploma is required, with a preference for a Bachelor’s degree and prior experience in technical support.

Qualifications

• 2+ years of technical support experience including help-desk support.
• Experience providing quality customer service in a school setting preferred.
• Strong verbal and written communication skills.

Responsibilities

• Serve as the first responder to all technology needs and requests.
• Provide in-person and remote support for technology issues.
• Monitor and document support requests and solutions.

Skills

Technical support experience

Communication skills

Customer service

Time management

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Google Suite

MDM systems

Microsoft OS

Apple products

Job description

Young World Physical Education in Frisco, Colorado, is hiring a full-time technology support professional responsible for ensuring seamless technology integration within the school environment. This role involves assisting staff, students, and families with technical support and managing inventory of computer devices.

You will be the primary technology resource for school-based users, collaborating closely with the district tech team. A high school diploma is required, with a preference for a Bachelor’s degree and prior experience in technical support.