Editorial Operations Manager

The Drum Network Awards; Miami, Northern (FL, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

27 days PTO

401k retirement plan

Company-wide discretionary bonus

Hybrid working

Enhanced family leave

Job summary

The Drum is seeking an Editorial Operations Manager to architect scalable editorial workflows and AI-enabled processes that power our global content teams across multiple channels and formats.

You will partner with editorial leadership, product, engineering, audience, commercial and events teams to drive operational excellence, governance and efficiency in a fast-growing media environment.

Qualifications

• 4-8 years of experience in editorial operations, content operations, media operations or related roles.
• Strong project management and organizational skills with the ability to manage multiple initiatives.
• Experience working cross-functionally with editorial, technology, product and business stakeholders.
• Excellent communication and stakeholder management skills.

Responsibilities

• Design and optimize end-to-end editorial workflows across daily journalism, event coverage, video/podcast production and newsletters.
• Lead AI-assisted editorial workflows, evaluate tools and build governance for responsible use of AI.
• Develop and maintain centralized knowledge assets: transcripts, recordings, panels and assets.
• Serve as operational partner between editorial, product and engineering, defining tool requirements.
• Monitor performance, drive automation, and implement scalable systems across platforms.
• Ensure content governance and editorial standards across multi-channel publishing.

Skills

Editorial operations

Content operations

Media operations

Workflow management

Product operations

Tools

CMS platforms

Editorial systems

Content operations tools

Job description

About The Drum

The Drum is evolving from a traditional publishing business into a modern media,eventsand intelligence platform, connecting the global marketing industry through journalism, experiences, data,communityand insights.

Our content ecosystem spans digital publishing, social platforms, live events, podcasts, video, rankings,awardsand emerging intelligence products. As our business continues to scale, we are reimagining how editorial operations function in an AI-enabled media environment.

We are seeking an Editorial Operations Manager to architect andoptimizethe systems, workflows and technology that power our editorial organization.

The Opportunity

This is a strategic, cross-functional role at the intersection of editorial, product, technology,dataand AI-enabled workflow design.

As Editorial Operations Manager, you will build and continuously improve the operating system that enables The Drum's content teams to work faster,smarterand more efficiently across multiple channels and formats.

You will lead the design of scalable editorial workflows, oversee AI-assisted content processes, manage editorial infrastructure, and partner closely with editorial leadership, product, engineering, audience, commercial and events teams.

The ideal candidate combines operational excellence with strong technical curiosity and a passion for workflow innovation. You understand how content organizations function and are excited by the opportunity to use AI,automationand data systems to transform the future of media operations.

Key Responsibilities

Editorial Workflow Design & Optimization

• Own and continuously improve end-to-end editorial workflows across:

• Daily journalism

• Event coverage

• Video and podcast production

• Newsletter publishing

• Rankings and awards programs

• Social content distribution

• Research and intelligence products

• Design scalable systems that increase efficiency whilemaintainingeditorial quality and governance.

• Identifyoperational bottlenecks and implement solutions that improve speed,consistencyand collaboration.

• Develop repeatable processes that support growth across multiple content channels and business units.

• Establish operational standards,documentationand best practices across editorial teams.

AI Workflow Management & Automation

• Design, implement and manage AI-assisted editorial workflows across the organization.

• Evaluate and deploy tools that improve productivity, contentcreationand operational efficiency.

• Build andoptimizeworkflows including:

• Transcript-to-article generation

• AI-assisted research and briefing

• Event content atomization

• Content summarization and clipping

• Newsletter drafting support

• Metadata enrichment

• Tagging and taxonomy management

• Workflow automation between editorial systems

• Develop governance frameworks that ensure responsible,transparentand effective use of AI technologies.

• Monitor workflow performance andidentifyopportunities for further automation and optimization.

• Act as a subject matter expert on emerging AI applications for media and publishing.

Content Asset, Transcript & Knowledge Management

• Create and manage a centralized editorial knowledge infrastructure that supports content creation,discoveryand reuse.

• Develop systems for organizing andmaintaining:

• Interview transcripts

• Event recordings

• Panel discussions

• Podcast assets

• Video footage

• Awards and judging materials

• Research interviews

• Commercial and client-related content resources

• Establish searchable, structured repositories that enable editorial teams to efficientlylocateand repurpose content assets.

• Ensure content assets are properly tagged,categorizedandmaintainedaccording to organizational standards.

• Collaborate with technology and product teams to improve discoverability and knowledge-sharing capabilities.

Editorial Technology & Product Collaboration

• Serve as the primary operational partner between editorial,productand engineering teams.

• Help define requirements for editorial tools, publishingsystemsand workflow enhancements.

• Participate in testing, implementation and adoption ofnew technologiesand platform improvements.

• Drive integration between content management systems, AI tools, analyticsplatformsand workflow applications.

• Advocate for editorial needs within broader technology and product initiatives.

Data, Governance & Operational Excellence

• Establish andmaintaineditorial data standards,workflowsand governance frameworks.

• Monitor operational performance andidentifyopportunities to improve productivity and content output.

• Develop dashboards, reporting systems and workflow metrics to support decision-making.

• Ensure compliance with editorial standards, content governancepoliciesand organizational requirements.

• Support documentation, training and adoption of new systems and processes.

Cross-Platform Content Operations

• Ensure seamless movement of content across The Drum's publishing ecosystem:

• Website

• Social platforms

• Live events

• Video

• Podcasts

• Newsletters

• Intelligence products

• Build systems that maximize content reuse, audience reach and operational efficiency.

• Support content lifecycle management from creation through distribution, optimization and archival.

Why Join The Drum?

• Help build one of the media industry's most ambitious AI-enabled editorial operating models.

• Work at the intersection of journalism, technology,productand innovation.

• Shape how content is created,managedand distributed across a global media business.

• Collaborate with editorial leaders, product teams,engineersand industry experts.

• Play a foundational role in transforming The Drum's next generation of media,eventsand intelligence products.

Required

• 4-8 years of experience in editorial operations, content operations, media operations, workflow management, productoperationsor related roles.

• Experience designing and improving operational workflows in media, publishing,technologyor content-focused organizations.

• Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.

• Experience working cross-functionally with editorial, technology,productand business stakeholders.

• Excellent communication and stakeholder management skills.

• Strong analytical mindset with experience using data to improve processes and decision-making.

• Proven ability to drive change and operational transformation.

Preferred

• Experience with AI-assisted content workflows and automation platforms.

• Familiarity with CMS platforms, editorialsystemsand content operations tools.

• Experience with knowledge management,taxonomyor metadata systems.

• Understanding of APIs, workflow automationtoolsand content infrastructure.

• Experience working in digital publishing, media, events,marketingor information services organizations.

• Knowledge of audience development, contentanalyticsand multi-platform publishing environments.

• 27 days PTO

• 401k retirement plan

• Company-wide discretionary bonus scheme based on business performance

• Enhanced family leave package

• x2 paid volunteering days a year

• Company-wide mentoring programme

• Employee referral bonus

• Company social events

• Hybrid working

• Early finish on Fridays

• Learning & Development fund/opportunities