eDiscovery Technician

Jobtailor; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor in Chicago, IL seeks an experienced eDiscovery contractor to log productions, digest lengthy cover letters, and manage encryption passwords and virus scanning. You will ensure data is load-ready for Relativity, coordinate off-site scanning for multi-box batches, and monitor deliveries via email and FTP.

The role requires three years of eDiscovery experience, a Bachelor's degree, U.S. citizenship, and the ability to obtain Public Trust clearance.

Qualifications

• Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.
• Knowledge of information resources.
• Excellent analytical capabilities.
• Excellent written and oral communication skills.
• Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.
• Experience in managing multiple tasks such as those defined in the Duties & Responsibilities above must be demonstrated.
• Must be a U.S. Citizen.
• Must be able to obtain a Public Trust clearance.
• Ideally, you will also: Experience with Government software policies and procedures
• Client-facing communication experience
• Federal Agency issued security clearance

Responsibilities

• Log the production in the Agency's eDiscovery Tracking System.
• Digest the cover letter and provide a brief description of the production.
• Call the producing party to obtain a password if the media is encrypted and no password is provided.
• Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.
• Virus scan the production off-network using multiple virus protection software and tools.
• Address issues or reject the production per protocol if issues are detected.
• Copy the production to the Agency's network once determined 'clean'.
• Follow protocol when handling documents such as whistleblower, RFPA, MOUs, International documents, BSA, audio files, transcripts, laptops or paper.
• Analyze productions to determine processing needs and applicable protocol.
• Analyze data to ensure completeness.
• If data is 'load ready', inspect for complete components and report gaps to the Litigation Support Specialist.
• Monitor incoming productions via email and via the Agency's FTP site.
• Scan and OCR small amounts of paper documents for Relativity loading.
• Coordinate off-site scanning for multi-box paper productions.

Skills

eDiscovery

Analytical skills

Written and verbal communication

Ability to work under pressure

Task management

Public Trust clearance readiness

Education

Bachelor's degree

Tools

Relativity

Job description

Responsibilities

• Log the production in the Agency's eDiscovery Tracking System.


• Digest the cover letter (which may be several pages long) and provide a brief description of the production.


• If the media received is encrypted and no password is provided, the contractor shall call the producing party to obtain the password.


• Determine if the cover letter contains substantive information that would qualify it for loading into Relativity.


• Virus scan the production off-network, using multiple virus protection software and other tools.


• If issues are detected, the contractor shall follow protocol to either address the issue or reject the production.


• Once the production is determined to be "clean" of viruses, the contractor shall copy the production to the Agency's network.


• Follow specific protocol and procedures when handling various types of documents, such as whistleblower, RFPA (Request for Financial Privacy Act), documents received through MOUs (Memorandums of Understanding), International documents, BSA (Bank Secrecy Act) documents, audio files, transcripts, laptops or paper.


• Analyze the productions to determine what type of processing is required of them, and which protocol to follow.


• Analyze the data to ensure its completeness.


• If the data is "load ready", inspect it to ensure that all components are present. If incomplete, communicate the issue to the Litigation Support Specialist assigned to that matter.


• Monitor for incoming productions arriving via email.


• Monitor the Agency's FTP site for productions being delivered via FTP.


• Scan and OCR small amounts of paper documents in preparation for loading into Relativity.


• If a production contains multiple boxes of paper, the contractor shall coordinate having the documents scanned off-site.

Requirements

• Three years of eDiscovery technical experience in compiling, analyzing, and synthesizing information to support project task requirements.


• Bachelor’s degree. Three years of additional, directly relevant work experience (over and above the minimum experience requirements for this position) may be substituted for the Bachelor’s degree.


• Knowledge of information resources.


• Excellent analytical capabilities.


• Excellent written and oral communication skills.


• Ability to consistently deliver the highest quality work under extreme pressure and tight deadlines.


• Experience in managing multiple tasks such as those defined in the Duties & Responsibilities above must be demonstrated.


• Must be a U.S. Citizen.


• Must be able to obtain a Public Trust clearance.


• Ideally, you will also:
  
  
  • Experience with Government software policies and procedures
  
  
  • Client-facing communication experience
  
  
  • Federal Agency issued security clearance