Role:
eDiscovery Technical Operations Specialist
Location:
Remote
Duration:
3 years
Type:
Contract (on a W-2)
Elevate is seeking an eDiscovery Technical Operations Specialist to support a global enterprise organization in the day-to-day execution of eDiscovery operations and technology-driven discovery workflows. This role is ideal for a technically skilled eDiscovery professional who can not only coordinate discovery activities but also actively contribute to their execution across the broader Electronic Discovery Reference Model (EDRM).
Key Responsibilities
- Support day-to-day execution of eDiscovery matters and operational workflows across the discovery lifecycle.
- Work across legal hold, preservation, collections, processing, review, and downstream discovery activities as business needs and expertise permit.
- Support, administer, and troubleshoot eDiscovery applications, platforms, and operational workflows.
- Coordinate requests, tasks, and activities among legal teams, IT personnel, outside counsel, vendors, and other stakeholders.
- Track operational issues, dependencies, and risks while driving timely resolution and escalation where necessary.
- Maintain, enhance, and develop process documentation, standard operating procedures, and eDiscovery playbooks.
- Support application integrations, connectors, and enterprise data-source workflows to improve operational efficiency.
- Contribute to future-state discovery initiatives, including evaluation and adoption of Microsoft Purview capabilities and related technologies.
Required Qualifications
- Demonstrated experience working in enterprise eDiscovery, litigation support, discovery technology, or a closely related field.
- Working knowledge of the Electronic Discovery Reference Model (EDRM) and practical understanding of discovery operations.
- Hands-on experience with enterprise eDiscovery technologies, applications, and workflows.
- Strong technical aptitude and willingness to work directly within discovery platforms, workflows, and supporting technologies.
- Strong analytical, critical-thinking, and problem-solving capabilities.
- Excellent communication, stakeholder management, and cross-functional coordination skills.
- Ability to work independently, manage competing priorities, and contribute effectively with minimal ramp-up time.
Preferred Qualifications
- Hands-on experience with Exterro, including legal hold, eDiscovery workflows, operational support, and application administration.
- Experience with Microsoft Purview eDiscovery and related compliance capabilities.
- Experience supporting legal hold and preservation processes.
- Knowledge of collections, forensic workflows, and related discovery technologies.
- Experience working within hybrid SaaS and on-premises technology environments.
- Knowledge of enterprise systems integration, data-source connectivity, and discovery platform interoperability.