EDI Supervisor

Old World Industries, LLC.; Northbrook (IL); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k) plan

Company-paid life insurance

Company-paid identity theft insurance

Company-paid disability

Flexible spending and health savings

Paid time off and holidays

Additional benefits: voluntary life, 3

Job summary

Old World Industries, LLC. is seeking an IT EDI Supervisor to oversee daily EDI operations, support, and ongoing integrations between OWI and trading partners.

You will work with Sterling Integrator and SAP, coordinating across IT, business teams, and external partners to ensure reliable, scalable EDI processes. The role involves managing onboarding of new partners, monitoring IDoc flows, troubleshooting issues, and driving process improvements through automation.

Qualifications

• Bachelor’s degree preferred with 3-4 years’ of experience with EDI systems.
• Expertise in ANSI-X12 and EDIFACT standards.
• Experience with Sterling B2B Integrator and SAP integrations.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and staff.
• Excellent written and interpersonal communication.

Responsibilities

• EDI Operations & Integration: manage and support EDI integrations using IBM Sterling Integrator; onboarding of new trading partners and enhancements.
• SAP Integration: leverage SAP IDocs and related concepts to support complex scenarios and provide hands-on guidance.
• Monitoring & Support: monitor IDoc processing, troubleshoot issues, and handle helpdesk tickets.
• Testing, Delivery and Collaboration: participate in end-to-end testing and partner certification; coordinate with users and IT teams.
• Process Improvement & Automation: identify inefficiencies and drive automation to improve reliability and performance.

Skills

EDI systems

Sterling Integrator

SAP Idocs

Data mapping

Problem solving

Communication

Project management

Education

Bachelor’s degree

Tools

Sterling B2B Integrator Mapper

Sterling B2B Integrator Admin

Sterling B2B BPO Language

VANs

ISPs

Internet security packages

Job description

Position Purpose

IT EDI Supervisor is responsible for overseeing the day‑to‑day operations, support, new implementations and continuous improvement of EDI integrations between Old World Industries (OWI) and its trading partners. This role combines hands‑on technical expertise (Sterling Integrator and SAP), coordination across IT, business teams, and external partners to ensure reliable, efficient, and scalable EDI processes.

Duties, Tasks and Responsibilities

EDI Operations & Integration

• Manage and support EDI integrations using IBM Sterling Integrator, including data mapping, mailbox setup, and communication protocols
• Coordinate onboarding of new trading partners and enhancements to existing integrations
• Support key EDI transaction sets including Purchase Orders (PO), Purchase Order Changes (POC), Advance Ship Notices (ASN), and Invoices (INV)
• Obtain, review, and manage EDI implementation guides with trading partners
• Ensure accurate and timely exchange of EDI transactions between OWI and partners

SAP Integration

• Leverage SAP knowledge, including IDocs, user exits, and enhancements, to support complex business scenarios
• Provide hands‑on support while guiding best practices across the team

Monitoring & Support

• Monitor EDI and SAP integration processes, including IDoc processing and failures
• Troubleshoot issues, perform root cause analysis, and elevate to SAP functional teams or business stakeholders as needed
• Manage and resolve helpdesk tickets related to EDI and integration issues
• Provide ongoing system health monitoring and proactive issue resolution

Testing, Delivery and Collaboration

• Coordinate and participate in the preparation and execution of end‑to‑end testing and validation plans
• Ensure successful partner certification and internal sign‑off for new or enhanced integrations
• Partner with business users, trading partners, and IT teams to understand requirements and define EDI mapping and communication needs
• Provide regular status updates to management on EDI performance, onboarding progress, and issue resolution
• Act as a liaison between external partners and internal teams

Process Improvement & Automation

• Identify inefficiencies in current EDI and business processes and recommend automation or optimization opportunities
• Drive continuous improvement initiatives to enhance reliability, scalability, and performance of integrations
• Support documentation and standardization aligned with OWI methodologies

Skills, Knowledge and Abilities

• Bachelor’s Degree preferred with 3‑4 years’ of experience with EDI systems
• Demonstrate innovation, action, high levels of maturity and professionalism
• Expertise in data mapping
• Strong written, verbal, and interpersonal skills
• Solid understanding of EDI standards ANSI‑X12 & EDIFACT
• Support Sterling B2B Integrator software
• Experience with Sterling B2B Integrator Mapper, VANs, ISPs, and Internet security packages
• Knowledge of SAP Idocs is required
• Recommended skills are XML, Sterling B2B Integrator Admin, Sterling B2B BPO Language
• Working knowledge of EDI translation software package
• Excellent problem‑solving skills, ability to identify problems, present, develop and execute solutions
• Has the ability to organize and handle multiple concurrent tasks
• Strong interpersonal skills; ability to relate to and interact with other people in a friendly, professional manner
• Must be able to manage multiple projects and staff

Benefits

• Medical, dental, and vision coverage with wellness benefits
• Company‑matching 401(k) plan
• Company‑paid life insurance and accidental death & dismemberment benefits
• Company‑paid identity theft insurance
• Company‑paid disability
• Flexible spending and health savings accounts
• Company‑paid employee assistance program
• Paid time off and paid holidays
• Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance