EDI & Print Operations Support Specialist

Spring Systems; Village of Valley Stream (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Opportunity for advancement

Paid time off

Training & development

Job summary

Spring Systems in Valley Stream, NY is seeking a customer service specialist who will coordinate printing and transaction processing with vendors. This role serves as the primary contact for EDI-related tasks, with training provided as needed.

Qualified candidates should have solid Excel experience, comfort with technology, and a strong eye for detail. The position is full-time (9–6) with room to grow for high performers and opportunities to advance within the company.

Qualifications

• Proficiency with Microsoft Excel; must demonstrate formulas handling large data.
• Attention to detail and ability to read, comprehend, and follow instructions.
• Excellent communication skills and problem-solving abilities.
• Ability to work on a computer for long periods with limited supervision.

Responsibilities

• Customer Service.
• Prepare, run, and ship client print jobs (shipping labels, packing slips and other shipping documents)
• Support client requests for transaction processing (data entry & configuration of shipping, invoicing transactions).
• Assign new UPC codes and load to online catalogs.
• Execute reports to match sent transactions with appropriate acknowledgements.
• Maintain trading partner address tables in Excel and SQL database.
• Monitor and respond to email requests and alerts.
• Answer phones.

Skills

Excel

Attention to detail

Reading comprehension

Communication skills

Problem solving

Long computer use

Independent work

Tools

SQL

GSuite macros

Reporting tools

Job description

Spring Systems in Valley Stream, NY is seeking a customer service specialist who will coordinate printing and transaction processing with vendors. This role serves as the primary contact for EDI-related tasks, with training provided as needed.

Qualified candidates should have solid Excel experience, comfort with technology, and a strong eye for detail. The position is full-time (9–6) with room to grow for high performers and opportunities to advance within the company.