Retail Print Specialist

Staples, Inc.; Beckley (WV); On-site; USD 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Flexible part-time hours

Paid time off

Weekly pay

Associate discounts on in-store and on

Retail discounts at hundreds of venues

401(k) match

Dental insurance

Vision insurance

Job summary

Staples, Inc. is seeking a Print Specialist to provide exceptional customer service for print needs and to produce professionally finished products with available equipment. You will greet customers, build relationships, and offer total print solutions in a fast-paced, team-oriented retail setting.

Position offers flexible part-time hours with training provided, plus perks like associate discounts, benefits, and opportunities for career growth within a supportive store culture.

Qualifications

• Flexible schedule based on store needs.
• Provide total print solutions and customer service.
• Attention to detail and quality checks on output.

Responsibilities

• Greet customers entering Print Solutions and respond promptly.
• Ask open-ended questions to understand copy/print needs.
• Use order intake tools to capture project information and propose solutions.
• Assist customers with self-service tasks using copy machines and PC rentals.
• Ask qualifying questions to generate potential leads and upsell.
• Perform other duties as assigned (e.g., shipping support).

Skills

Flexible schedule

Customer service

Attention to detail

Basic computer skills

MS Word

Collaboration

Conflict management

Integrity

Lifting 50 lbs

Tools

MS Office

Job description

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

Get great perks.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively
• Ask open ended questions to build relationships and understand customers copy print needs
• Use order intake tools to capture project information and offer an appropriate total print solution
• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals
• Ask qualifying questions during consultation to generate potential leads
• Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs
• Able to work with many customers to provide a total solution
• Attention to detail and keen eye to notice quality issues
• Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.