Edge Data Center Repair Engineer

HCL Technologies Limited; Social Circle (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off (PTO)

Paid holidays

Life insurance

Job summary

HCL Technologies Limited is seeking an Infrastructure Repair Technician to ensure reliable data center hardware operations. You will diagnose, repair, and replace components in servers, storage, and networking gear while documenting work in the ticketing system.

You will collaborate with engineers and technicians to drive rapid resolutions in a fast-paced environment. The role requires 2+ years in hardware, networking, and troubleshooting, with the ability to lift heavy components and work a

Qualifications

• 2+ years of experience in computer hardware, networking, and troubleshooting.
• Strong problem-solving and analytical skills in fast-paced environments.
• Ability to lift up to 40 pounds and work in a physically demanding environment.

Responsibilities

• Troubleshoot and resolve hardware problems on servers, storage, and network devices.
• Perform repairs and replacements of faulty components (GPU, CPU, motherboard, HDD/SSD).
• Manage tickets and document resolutions accurately.
• Conduct root cause analysis with cross-functional teams.
• Participate in on-call rotation and travel as needed (up to 15%).

Skills

Computer hardware

Networking

Troubleshooting

Education

Bachelor's degree in Computer Science, Engineering, or related field

Job description

HCL Technologies Limited is seeking an Infrastructure Repair Technician to ensure reliable data center hardware operations. You will diagnose, repair, and replace components in servers, storage, and networking gear while documenting work in the ticketing system.

You will collaborate with engineers and technicians to drive rapid resolutions in a fast-paced environment. The role requires 2+ years in hardware, networking, and troubleshooting, with the ability to lift heavy components and work a