ED Supply Tech

massgeneralbrigham; Boston (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

The General Hospital Corporation in Boston is seeking a Support Associate for the Emergency Department. The role involves stocking and maintaining supplies, ensuring equipment is ready for patient care, and coordinating with staff to keep environments clean and organized.

The position emphasizes inventory control, daily operations, and collaboration with hospital teams to sustain a safe and efficient ED environment.

Responsibilities

• Maintains and stocks Emergency Department supply rooms, closets and medication rooms daily.
• Checks treatment bays for supplies, cleans and ensures equipment is in working order.
• Coordinates with staff to replace or repair equipment and maintains organization of carts and bins.
• Monitors expiration dates and collaborates with departments to resolve supply issues.

Skills

Inventory management

Medical supply experience

Customer service

Tools

Inventory software

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Weekend Day Shift 7a-3:30p. A minimum of an initial three-week orientation is required. Under direct supervision of the Emergency Department Administrative Manager, the Support Associate (SA) ensures that all supplies and equipment are available and maintained in the Emergency Department. The SA stocks, cleans and maintains supplies and equipment in treatment bays and in treatment area carts and specialty carts. The SA inventories and stocks special purchase items and items in central supply rooms, and works with staff from other hospital departments to continually improve the Environment of Care in the Emergency Department.

Please see below for full job description:

PRINCIPAL DUTIES AND RESPONSIBILITIES

Central Supply Management

Completes inventory, maintains par levels, and stocks Emergency Department supply rooms, closets and medication rooms on a daily basis. Maintains overall organization and cleanliness of supply rooms. Works with hospital Materials Management staff to ensure that Emergency Department supplies are delivered from central supply area to the Emergency Department clean supply room. Maintains inventory of special purchase items.

Supply and Equipment Management/Daily Operations

Responds to urgent pages from clinical staff. Provides customer service support to end users. Checks each treatment bay in area(s) assigned for shift. Ensures that all supplies and equipment are present (including headwall items), clean, in working order, and organized. Replaces, cleans or makes repairs as necessary. Items to check in each bay include but are not limited to monitors, cables, lead wires, otoscope/opthalmoscope, suction equipment, oxygen equipment, defibrillator, pumps, temporal artery thermometers, and blood pressure setups. Checks, stocks and organizes supply carts in each treatment bay in area(s) assigned for shift. Checks, stocks and organizes specialty supply carts in area(s) assigned for shift. Specialty supply carts include but is not limited to the difficult airway cart, intubation carts, Broselow carts, OB/GYN cart, procedural sedation cart and ENT cart.

Checks, maintains, cleans and organizes equipment located in area(s) assigned for shift, including centrally managed equipment. Equipment includes but is not limited to ultrasound machines, portable vital sign monitors, doppler machines, EKG machines, IV poles, soiled linen hampers, computers on wheels. Checks, maintains and cleans equipment located in Acute Equipment storage area. Delivers soiled equipment to Sterile Processing Department or Endoscopy cleaning area for decontamination. Ensures that equipment is retrieved after it is cleaned and is placed back in proper location for use. Equipment that needs to be cleaned in this manner includes but is not limited to intubating bronchoscopes and associated equipment, and endocavity ultrasound probe.

Monitors expiration dates of commodities, by rotating stock and visually checking expiration dates, to ensure usage or return to inventory prior to expiring. Collaborates with Emergency Department clinical and administrative staff, Environmental Services staff, Biomedical Engineering staff, Sterile Processing staff and others to identify and remedy supply and equipment problems, obtain supplies and equipment, and coordinate equipment cleaning and repair. Stocks patient treatment rooms with all necessary forms. Helps maintain a clean, organized and safe environment in the Emergency Department. Completes report at the end of each shift to document tasks completed and items requiring follow up.

Other Tasks

Provides feedback to Leadership Team regarding supply level adjustments, removal of product and addition of supplies. Performs cart overhaul tasks as needed. Replaces supply labels and bins, adds bins and labels to carts when adding a new supply to the area and reorganizes carts due to par level adjustments and/or reconfiguring of carts. Assists in equipment/departmentdeep cleaning efforts as necessary. Completes required documentation, i.e. assignment sheets, checklist, stat room requisitions, clean supply room auditing checklist, and time sheets according to department policies and procedures. Assists in product recall activities and product conversions. Report discrepancies, problems or questions to Supervisor. Exercises appropriate body mechanics, care and caution when handling and delivering materials. Follows Hospital, Joint Commission and DPH guidelines and proc